About this lesson
Traditional projects often require tailoring during planning and adaptive projects require tailoring throughout the life of the project. When tailoring is required with respect to the deliverables, it will affect the project scope or quality.
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Tailoring Scope and Quality
Because of the uniqueness of each project, the scope and quality requirements for each project must be tailored.
When to use
Tailoring is done during the initiating and planning phases of a project. In adaptive projects, these activities happen on an iterative basis so the tailoring is happening throughout the lifecycle of the project.
The unique nature of projects is the reason why tailoring is needed. A project management methodology will be based upon a hypothetical standard project, but since each one is unique, the actual project management of a project should be tailored based upon the uniqueness. This tailoring starts at the time of project initiation with the setting of project boundaries. The unique deliverables, the organizational context, the skills and capabilities of the project team members, and the stakeholder’s expectations lead to a unique set of requirements for each project.
The project manager and core team will need to accommodate this uniqueness within the project plan which means that the plan must also be tailored based upon the project boundaries and requirements. The team must integrate the aspects of scope, cost, quality, resources and risk to create a viable project plan that meets the project objectives. This includes the selection of the tools and techniques used to complete the project management processes and the areas of increased focus in the project due to project risk.
Tailoring of scope occurs during both initiation and planning. As the project charter is approved, stakeholders have an opportunity to agree with the high-level tailoring of boundaries and deliverables. As the detailed project plan is developed by the team and implemented, scope tailoring between tasks is agreed upon by the project team. Adaptive project management methodologies embed this tailoring into the project management methodology. This is done using the principle of progressive elaboration which clarifies activities in a project based upon recent project experience and results of project actions. There are often some constraints on scope tailoring due to contract or compliance requirements.
Tailoring of project quality is related to the project scope training. There are quality requirements associated with each task and deliverable in addition to quality requirements on project management execution. Depending upon project uniqueness and the required levels of precision and accuracy, different quality tools and techniques will be used. The project must tailor the quality approach to address the unique quality issues. The quality requirements may be constrained by contractual or compliance requirements. One other area that often leads to tailoring of quality requirements is the implementation of lessons learned findings from both the current project and other related projects. In this case the tailoring is to incorporate best practices.
A concept associated with tailoring of scope and quality is prototypes. These are a preliminary version of a product deliverable that is shared with selected stakeholders in order to get their feedback. The purpose of the prototype is to get feedback, so expect both positive and negative comments. Those are used to tailor the remaining work of the project so that the most important issues are addressed. In many cases, the stakeholders don’t really know what they want until they can see a prototype. But after seeing the prototype, hidden assumptions or requirements are discovered.
Hints & tips
- Adaptive projects are well-suited for tailoring scope and quality requirements
- When the requirements are uncertain, start with broad and general requirements and then progressively elaborate them using prototypes and early project work
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