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Quiz
1
Beginner
Repeat the solution and all of its ___________ to the customer.
Details
Reasons
Benefits
Don’t know
2
Beginner
Why is it important to repeat the solution to the client?
To ensure that you are providing a solution that is satisfactory to the client
To help save money for the company
To ensure you are not wasting time solving the wrong issue
Don’t know
3
Beginner
What can you say to the client to clarify the solution you are providing?
“So to confirm we will be providing (solution)...”
“Which solution works best for you? ”
“Is there anything else I can do for you?”
Don’t know
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