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1. What best describes the primary characteristic of a process?
A change of state
A series of actions
A temporary event
2. What are the major risks to process performance?
Cost and schedule
Variation and waste
Stakeholder changes and operator error
3. What is a common trait of an As-Is process flow for processes that have not been improved with a Lean Six Sigma project?
Efficient hand-offs between steps
Lack of procedures
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