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1. Lean Six Sigma projects often use the metrics cycle time and RTY. What improvement methodology originated these metrics?
2. Which DMAIC phase use the Lean Six Sigma metrics of Sigma, DPMO, or Value-added time?
None – these are stakeholder’s objectives not metrics
3. How do you decide which Lean Six Sigma project metrics to use?
The metrics should be derived from the external customer CTQs
The stakeholders will normally determine them
The metrics are determined based upon the root cause(s) found in the Analyze phase
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