Back to lesson
1. What does an X/Y matrix indicate?
Relationship between process outputs and process inputs or steps
Root cause(s) for process problems
Design tolerance limits for statistical control
2. What is the purpose of the X/Y matrix?
Prioritizing which process inputs and steps to analyze
Demonstrating the performance of the solution
Mapping the process
3. What is the implication for a process step if the value in the X/Y matrix for that step’s column is zero?
The step is not value added
The step's performance needs to be improved
The step is the highest priority in the process
Back to the top
© 2017 GoSkills Ltd.
Skills for career advancement