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1. What is one of the primary differences between a value stream map and a process map?
A value stream map shows only the value-added steps, a process map shows all the steps
A value stream map shows only the straight line flow from start to customer delivery, a process map shows all the loops and branches
A value stream map shows how customer spend money and a process map shows how people do work
2. What does it mean if a value stream map is called an “As-Is” map?
The map shows the current process as documented in procedures
The map shows the current process the way it is being conducted
The map is incomplete and only shows the steps that are currently being measured
3. The value stream map is a “reality map” from what perspective?
The perspective of who does what and when they do it within the process
The perspective of how the customer need is addressed
The perspective of what happens when something goes wrong in the process
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