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Quiz
1
Beginner
You’re trying to explain a complex point to a colleague, but before you can finish, they say, “Okay, shut up, I know exactly what you’re going to say.” Which of the following is most likely true?
You're talking too much
Your problem is not as important as I thought
They’re being rude and impatient
2
Beginner
People value time more than anything else, so if you think you know what someone is going to say, interrupting them is recommended and acceptable.
True
False
3
Beginner
What is the best way to ask someone you don’t know for clarification on something they said?
“Huh?”
“Wait a minute, you’re mumbling. Say that again.”
“Excuse me, could you explain what you mean by that?”
Never ask for clarification - it makes you look like you weren’t listening
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