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1. When should project managers apply interpersonal skills on a project?
Project managers should not need to provide interpersonal skills to project situations. The science and discipline of project management are sufficient to provide direction to the team.
They should apply interpersonal skills whenever there is major conflict or division on the project.
They should apply interpersonal skills whenever they are interacting with people on the project.
2. Which list of skills are interpersonal skills normally used by a project manager on a project?
Leading, motivation, influencing, conflict management, and trust building.
Negotiation, coaching, performance appraisal, hiring, and firing.
Forming, storming, norming, performing, adjourning.
3. What is the difference between the project management interpersonal skills of influencing and coaching?
Influencing and coaching are the same. They have the same purpose and require the same skills.
Influencing uses a combination of the other interpersonal skills to gain cooperation with others. Coaching develops team members to improve their performance.
Influencing skills are used with senior managers and stakeholders. Coaching skills are used with team members.
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