“Excellent, simple to understand - love the key words/key phrases, easy to remember! Also appreciated the quiz option and final exam - which you can retake until you achieve the scores you want/need.”

Genna Yuasa-Acosta

“Informative, to the point, with a great breakdown !”

Ansen Moore

“Great instructor!”

Wes

“Although i have history in this subject. A reminder was necessary. ”

Alexander Rodriguez

“Video's was not too long duration and was easy to understand and practical ”

Harsh Kalra

“Wow. The perfect proven way to achieve the customer service satisfaction with great Examples in the Training module.”

Kamaldeep Kalra

“Excellent content”

Shawna-kaye Brown

“Great course for beginners !!”

Solange David

“Excellent course with essential and easily understood information. ”

Robb

“A well explained subject, nicely prepared learning material!”

Woldemariam, Yared (OCTO)

“Each leassons are divided into small parts and are easy to follow and understand. Recaps helps alot to remember the points”

Jannico Hector Viorge Autriz

“Practical and easy to implement. ”

Debbie

“Great course! Highly recommend for anyone who works with customers. ”

Heather Kies

“Excellent reminder course. Thanks”

Jacqui Newton

“Beneficial and Informative.”

Bri Morgan

“Very informative! ”

Rachel Nadera

“I really enjoyed this course! I found him very informative and easy to listen to. I look forward to using all these skills in my day to day interactions with our customers! ”

Tracy Prang

“Great content!”

Roxy

“This is well thought out and presented in easy to understand segments.”

Susan D Molema

“Awesome speaker! Really enjoyed the way he presented each scenario.”

Sonja 29