This course has been retired and is no longer supported.
About this lesson
Conversations in Teams can be seen by the entire team, but what if you want to have a private chat? Learn how to start a new private chat, add people to the chat, and quickly transition to an online voice or video call. In addition, you'll see how to control your online status as well as this 'pro tip': how to add a status message to let others know important information about your availability or travel plans.
Download this lesson’s related exercise files.Teams Private Chat- Single Tenant.docx.docx
50.1 KB Teams Private Chat - Single Tenant - Solution.docx.docx
Teams Private Chat
You can initiate or receive private chats via Teams.
When to use
Start a private chat when you want to communicate with a Team member but do not want to conversation journaled to the Team Posts page (Teams Chat).
Start a chat from anyplace in Teams application by click on the New Chat icon (the pencil icon) at the top of the screen. Simply enter the user name, your message, and press enter. Note that you have the same formatting options for chats as you do for Teams posts, allowing you to attach files, send memes, gifs, stickers, and more. When you send your message, the receiver will receive an alert that a chat has been initiated and has the option of replying to you in the pop-up, or can go to Teams and reply. You can add other users to the conversation by click on the icon in the upper right that has two people and a +. Finally, you jump into a phone call or video call by clicking on the phone or video icon.
Hints & tips
- If you have trouble with the side-by-side set up, ensure you have logged out of teams, close browsers and the Teams app before setting it up.
- Chats are persisted for your review so feel free to include important details that you may want to recall later as you can look them up at any time. The history of the chat is available only to those who participated in the messaging.
- If your status is set to Do Not Disturb, you will not receive chat requests.
Lesson notes are only available for subscribers.