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Quiz
1
Beginner
Many people say they want to hear criticism when in reality they would rather hear:
Praise
Harsh reality
Nothing
2
Beginner
When hearing feedback from a colleague, speakers often become defensive if their colleague starts with negative criticism.
True
False
3
Beginner
A helpful way to deliver feedback to a colleague is to:
Start with the worst problem, but avoid any advice on how to fix it
Begin with everything they are doing well
Explain how your feedback process will work
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