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Quiz
1
Beginner
You’re trying to explain a complex point to a colleague, but before you can finish, they say, “Okay, shut up, I know exactly what you’re going to say.” Which of the following is most likely true?
You're talking too much
They’re being rude and impatient
Your problem is not as important as I thought
2
Beginner
People value time more than anything else, so if you think you know what someone is going to say, interrupting them is recommended and acceptable.
True
False
3
Beginner
What is the best way to ask someone you don’t know for clarification on something they said?
“Huh?”
“Wait a minute, you’re mumbling. Say that again.”
“Excuse me, could you explain what you mean by that?”
Never ask for clarification - it makes you look like you weren’t listening
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