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1. What helps to establish trust and build a connection in business situations?
Direct eye contact.
Looking down at the floor.
A firm handshake.
2. You are meeting clients from another country. Is direct eye contact considered best practice in all cultures across the world?
Yes, direct eye contact is the best practice in every country across the world.
Yes, direct eye contact is the best practice in most Western countries.
No, in some cultures direct eye contact conveys aggression or rudeness. Do your research on what is most appropriate in their culture and work with that.
3. What can help you seem more believable in business situations?
Looking at the people you are talking to all of the time.
Looking down at your notes or at the clock.
Looking at the people you are talking to most of the time.
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