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1. What helps to establish trust and build a connection in business situations?
Looking down at the floor.
A firm handshake.
Direct eye contact.
2. You are meeting clients from another country. Is direct eye contact considered best practice in all cultures across the world?
Yes, direct eye contact is the best practice in most Western countries.
No, in some cultures direct eye contact conveys aggression or rudeness. Do your research on what is most appropriate in their culture and work with that.
Yes, direct eye contact is the best practice in every country across the world.
3. What can help you seem more believable in business situations?
Looking down at your notes or at the clock.
Looking at the people you are talking to most of the time.
Looking at the people you are talking to all of the time.
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