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1. Which of these are examples of the main purposes of daily written interoffice communication?
Expressing a range of thoughts and ideas with co-workers at various levels.
Private voicing of job complaints and other short, personal email messages.
Delivering clear information; sharing news and providing instructions.
2. Why use templates for employment-centered communications?
Templates are a good choice because communication needs rarely change.
It keeps an even field for communicating with everyone across the company in the same way.
Audiences will vary and hence templates allow more honest communications.
3. Which of these are examples of employment-centered content used regularly in many companies?
Advertising and public relations focused on the company’s employees and job benefits.
Content addressing matters of policy, position and performance.
Content addressing employee problems and customer service issues.
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