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1. Which of these are examples of the main purposes of daily written interoffice communication?
Private voicing of job complaints and other short, personal email messages.
Delivering clear information; sharing news and providing instructions.
Expressing a range of thoughts and ideas with co-workers at various levels.
2. Why use templates for employment-centered communications?
It keeps an even field for communicating with everyone across the company in the same way.
Audiences will vary and hence templates allow more honest communications.
Templates are a good choice because communication needs rarely change.
3. Which of these are examples of employment-centered content used regularly in many companies?
Content addressing matters of policy, position and performance.
Content addressing employee problems and customer service issues.
Advertising and public relations focused on the company’s employees and job benefits.
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