Excel is a widely used spreadsheet program. While it’s most popularly known for its ability to make use of heaps of data, Excel has an infinite number of capabilities, from making lists and charts to organizing and tracking information.
Whether you want to do XLOOKUP, COUNTIF, CONCATENATE or simply merge cells, we’ve got you covered with step-by-step guides to the most important tools, formulas, and functions in Excel.
90% of offices use Excel. Getting Excel-certified can be highly beneficial for job seekers. Get certificates in multiple Excel courses to prove your proficiency in Excel.
Learning Microsoft Office has significant benefits for your daily workflow, productivity, and career possibilities. Microsoft Office skills are indispensable across a plethora of industries and professions.
Looking for help with Microsoft Office? Check out our free guides with tips on how to maximize the potential of apps like Word, PowerPoint, Teams, Excel and more!
Lean Six Sigma provides a structured problem-solving methodology that can be used to address any type of problem. Being able to find and fix problems will improve your ability to perform in any position and industry.
Deepen your understanding of popular LSS tools and techniques, and simplify complex LSS concepts with our thorough how-to guides and resources.
Lean Six Sigma certification can fast track your career and boost your pay packet. Certified Lean Six Sigma professionals are among the highest paid globally. Get trained in LSS!
Whether you are in HR, Sales, IT, Admin or Support, you need to speak the language of finance. Whether discussing plans, strategy or how well your department is performing, you’ll be conversing in financial terms and numbers.
From accounting software tips, to taxes and financial modelling techniques, our resource center has free guides to help you gain the finance knowledge you are looking for.
Project management jobs are in high demand with not enough skilled applicants to fill them. For qualified candidates, project management roles are available in almost every industry.
Explore our resource center to find templates to help you get the job done, job interview tips, insights to tackle your biggest project management challenges, and so much more.
It pays to be certified in project management. You need to complete 35 hours of PM training from an ATP to get your certification. We can help you meet that requirement.
How successful could you be if you were more productive? Master widely-used productivity tools like Trello, Todoist, and Google Drive to optimize your workflow and spend time doing the work that truly matters. Start getting things done!
Having difficulties adjusting to remote work? Need help with work-life balance? Need tips on how to use tools like Zoom or Slack effectively? Try these resources!
Soft skills matter a lot in the workplace. Here’s why. As the workforce grows more dependent on knowledge workers, companies are beginning to see the value in soft skills.
We want to help you succeed! Check out our resource center for help with your resume, job interviews, and your career. Let us help you put yourself ahead of the rest.
Learning to code could be your ticket to a lucrative and fulfilling career. High salaries, the flexibility to work from anywhere, and a healthy job outlook are just three benefits you can look forward to in this dynamic industry.
Check out our resource center to find answers to common coding questions, interview tips, and step-by-step guides that will help you in your development career.
If you want a job where you’ll be working on something different every day, thriving in a fast-paced environment and loving a creative challenge, a career in graphic design may be just for you.
Check out our resource guides to learn more about the graphic design tools that will help you to achieve your design dreams.
Become a data analysis pro with our range of expert-led courses. Whether you are a data analytics novice or a numbers whiz, our on-demand courses will help advance your skills at a pace that suits you.
From Python to Excel, or Power BI, Tableau and beyond, check out these free resources to help take your data analysis skills to the next level.
We evaluate the importance of business writing and what will be covered in this course.
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Why are grammar and spelling (still) important, especially in business communication? How can punctuation change meaning?
Video time: 08m 22s
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We'll take a look at common email applications in business and their features.
Video time: 04m 13s
We'll discuss standard email structure - what to say, how to end your message - as well as using personal vs business accounts, and why it matters.
Video time: 04m 00s
We'll cover email best practices: who to CC/BCC, when to forward, when to email, and when not to email.
Video time: 03m 12s
We'll examine best practices for message design and how much to include, especially in electronic formats. We'll also discuss how best to use images, links, attachments, and how to make your message stand out.
Video time: 03m 05s
We'll talk about the differences and how to write for platforms like Slack, Basecamp, and other online collaborative environments.
Video time: 03m 14s
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What should you consider when commending employees for outstanding performance? We discuss the best practices and how to structure an official letter.
Video time: 04m 17s
Turn negative into positive by giving meaningful and effective written feedback on poor employee performance.
Video time: 02m 47s
When is it better to write a report instead of a letter, and how do they differ?
What should you consider when preparing simple, information-only reports?
Video time: 03m 06s
Preparing a formal business report doesn't have to be nerve-racking. Follow these guidelines and you're covered.
Video time: 06m 44s
We examine best practices when communicating general information to someone outside the organization when you are seen as a representative of the organization.
Video time: 03m 10s
How should you respond to written neutral requests from customers?
Video time: 04m 53s
How should you respond to complaints and commendations from someone who used your service?
Video time: 04m 05s
What approach should you take when you have trouble collecting from customers?
When "cold" contacting someone via email or social media, how do we convey a positive image and increase our chances of getting the business?
Video time: 04m 58s
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How should we respond to regulatory bodies when our organization is governed by specific rules and guidelines?
Video time: 03m 27s
How does privacy affect company policies on business communication? What steps can be taken to keep digital and paper documents secure?
Video time: 04m 04s
What are the most important principles to remember in business writing? What emerging trends should we pay attention to?
Video time: 04m 22s
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