Toggle navigation
GoSkills
Courses
Courses
Train your organization
Supercharge your organization with expert-led business and productivity courses.
Learn more
Learn on your own
Earn certifications for the most in-demand skills with unlimited access to all GoSkills courses.
Learn more
Explore our courses
Browse our award-winning library of 110+ business and productivity courses delivered in bite-sized lessons.
Explore courses
LMS
Course builder
Resources
Pricing
Organization pricing
Individual pricing
Pricing
Search
Sign up
Log in
Log in
Signup
Quiz
1
Beginner
Why are values and mission important for a company when it comes to their customer service?
They look professional in your brochure and on your website.
Values and mission or lack thereof will trickle down to the customers from the management and leadership impacting the customer experience.
So that your customers know your company policies.
Don’t know
2
Beginner
What must management do in order to get buy in from their staff and team members when it comes to providing excellent customer service and communication?
Lead by example in customer service and communication.
Threaten to fire employees that do not buy in.
Find examples of excellent customer service and communication.
Don’t know
3
Beginner
Company values and mission do not necessarily need to be in alignment with policies and procedures.
False
Both
True
Don’t know
Back to the top
© 2024 GoSkills Ltd.
Skills for career advancement