Quiz

  1. 1
    Beginner

    Why are values and mission important for a company when it comes to their customer service?

  2. 2
    Beginner

    What must management do in order to get buy in from their staff and team members when it comes to providing excellent customer service and communication?

  3. 3
    Beginner

    Company values and mission do not necessarily need to be in alignment with policies and procedures.