Toggle navigation
GoSkills
Courses
Courses
Train your organization
Supercharge your organization with expert-led business and productivity courses.
Learn more
Learn on your own
Earn certifications for the most in-demand skills with unlimited access to all GoSkills courses.
Learn more
Explore our courses
Browse our award-winning library of 110+ business and productivity courses delivered in bite-sized lessons.
Explore courses
LMS
Course builder
Resources
Pricing
Organization pricing
Individual pricing
Pricing
Search
Sign up
Log in
Log in
Signup
Quiz
1
Beginner
What should you say when answering a customer's phone call?
Thank you for calling (Company Name). How can I help you today?
Thank you for dialing (Company Name). How can I help you today?
Thank you for choosing (Company Name). How can I help you today?
Don’t know
2
Beginner
So I can take __________ care of you, can you tell me what happened?
Great
Good
Excellent
Don’t know
3
Beginner
When dealing with an upset customer what should you always say to them?
“I can have my manager get back to you.”
“How can I make this right for you?”
“All I can do for you is…”
Don’t know
Back to the top
© 2024 GoSkills Ltd.
Skills for career advancement