Question 1 of 3

Question

1. What can you say to the customer to reassure them?

Answer 1

“I don’t know if I can help, but I’ll do my best.”

Answer 2

“If we can’t get this problem solved we’ll call my manager.”

Answer 3

“I am here now and promise to take excellent care of you.”

Answer 4

Don’t know

Answer 5

So that the customer looks at you as the expert.

Answer 6

So that you can get a tip at the end of the transaction.

Answer 7

So that the customer knows you are there to serve them and take care of them.

Answer 8

Don’t know

Answer 9

Don’t know