Back to lesson
1. What is the best way to show concern for your customers?
To put your arm on their shoulders.
2. Which of the following phrases will help you show concern for your customer?
“I will make sure that we get you taken care of.”
“My supervisor will make sure you get taken care of."
“My manager is usually concerned about these types of things. He’ll get back to you when he has a moment.”
3. How can you show concern for your customer using nonverbal communication?
Back to the top
© 2017 GoSkills Ltd.
Skills for career advancement