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1. What is the best way to show concern for your customers?
To put your arm on their shoulders.
2. Which of the following phrases will help you show concern for your customer?
“My manager is usually concerned about these types of things. He’ll get back to you when he has a moment.”
“I will make sure that we get you taken care of.”
“My supervisor will make sure you get taken care of."
3. How can you show concern for your customer using nonverbal communication?
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