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1. What is an Expansive Question?
Requires more than a yes or a no answer.
Requires no answer, it was just to get the mind jogging.
Requires a yes or a no answer.
2. How can you create comfort in answering questions?
Build rapport by matching their personality.
Build rapport by keeping silent.
Build rapport by mimicking gestures.
3. What are examples of what you are looking for when asking Expansive questions?
How the company works and important aspects in the service or product they need.
How the company was created or important aspects about the CEO.
Tax ID Number and Accounts Payable contact.
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