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1. In the List view and Phone view, column headers have these attributes:
Sparkle when you gaze upon them.
Can by sorted, re-arranged, and removed, but finding out how is difficult and cumbersome.
Can be sorted with a click; can be re-arranged with a click and drag; can be removed by pulling it off the header row.
2. What area(s) will you find the various Contact Views?
Home ribbon, Current view; and View ribbon, Change View.
Just use the default one Outlook displays. It’s probably the best one anyway.
Home ribbon and View ribbon.
3. When using List view, besides sorting, what other organizing feature is displayed?
Multiple headers to sort by.
Cute, tiny business card icons on the left.
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