Microsoft Outlook 2019
Microsoft Outlook 2019
Skills you’ll gain
Outlook is an essential office software and understanding it fully is the best way to keep your daily correspondence running smoothly. Whether you are new to Outlook or need a refresher, these practical tutorials will benefit anyone who uses email regularly to communicate.
This online course will help you learn tips and tricks for sending and organizing email, reducing inbox clutter, plus how to manage your calendar, contacts, and tasks to maximize efficiency.
Highlights:
- Office management tips to monitor inbox size, set up auto-archive, and search for and organize email in folders and groups.
- Best practices for sending, receiving, and saving attachments.
- Set up email signatures and explore options such as read receipts and delayed send.
- Stay organized by using the calendar to schedule appointments, meetings, and events.
- Add and group contacts; create, assign, and filter tasks.
- Design Quick Steps to save time on repetitive yet unavoidable office tasks.
- Use mail merge to send personalized emails automatically to an entire list.
- Back up your Outlook file, export contacts and set up additional email accounts.
Please note: This course was recorded for Outlook 2019 and earlier versions, but a newer course is now available. Learn about Microsoft Outlook 365 in our brand-new course!
Once enrolled, our friendly support team and tutors are here to help with any course-related inquiries.
Syllabus
Download syllabus-
1
Email Do's and Don’ts A set of email correspondence tips that are good reminders of online professionalism and etiquette. 4m
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2
Autofill, Importance, and Email Format Learn the office protocol for marking emails as important, using Plain vs HTML text, and how Autofill addresses really work. 4m
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3
Email Signatures Signatures are vital to signing off on an email, and here you’ll learn how to apply them, along with a time saving tip to quickly finalize redundant correspondence. 3m
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4
Handling Attachments Tips on sending, receiving and saving attachments. 3m
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5
Recall a Message Learn how to recall a message and how to add a button to the ribbon for faster access to this feature. 3m
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6
Quick Steps Gallery Quick Steps provide an alternative to redundant emails, distribution lists, and repetitive (yet unavoidable) office tasks. 4m
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1
Email Options Buried behind the Options ribbon are a variety of useful tools, including: Read receipts, Delayed send, and Voting buttons. 4m
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2
View Ribbon, Layout Group Set your preferences and customize the Folder Pane, Reading Pane, and To-Do Bar. 4m
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3
Groups and Conversations Learn to organize your emails into groups and control how you view conversations. 4m
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4
Search for and Color Code emails Never let another important email become visually lost in your inbox. Use Color Coding to make it stand out in a crowded list, and search for related emails. 4m
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5
Inbox Sticky Notes Sticky notes are handy for paper, so why not emails? This is by far the best little-known tip in Outlook. 4m
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6
Follow-up Flags and Categories Those little grey flags beside your email list actually have a useful purpose. Click the Flags as a reminder to get back to certain emails first, and apply a Category color to keep track of similar subjects. 3m
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7
Folders and Search Folders Learn how to store your emails in topical folders and use a search folder to gather a category of emails that may be in various folders. 4m
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8
Rules and Alerts Set up rules that perform time-saving tasks, for instance filing certain emails automatically into certain folders. 4m
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9
Voting Buttons Voting Buttons are useful for Approve/Reject responses, Yes/No responses, and can be customized to contain a list of up to 28 choices. 3m
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1
Calendar Views When you find yourself searching for an appointment or an open date, changing the Calendar view will help zoom into details or view a month at a glance. 3m
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2
Calendar Display Options Customize your Display Option preferences to suit your particular situation. 4m
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3
Appointments, Meetings and Events Use these scheduling tools to schedule appointments, meetings and events and make it easy for others to confirm their attendance. 4m
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4
Schedule Resources and Schedule View The ability to view multiple calendars in a horizontal format for easy comparison. 4m
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5
Recurring Appointments Use the Recurring Appointments feature to save you from the redundancy of scheduling multiple occurrences manually. 3m
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6
Color Code Appointments Color-Coding calendar items is known as “prioritizing”. Use this feature to produce at-a-glance decisions about your daily grind. 4m
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7
Search the Calendar How to search and find a certain appointment or date quickly. 3m
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8
Printing and Calendar Best Practices How to print a hard copy of the calendar and good tips for calendar management. 5m
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1
New Contacts Quick tips on how to add new contacts efficiently. 4m
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2
Contact Groups aka Distribution Lists Previously known as Distribution lists, a Contact Group is one contact record that contains multiple people. 3m
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3
Search Contacts and People Pane Learn how to find a contact and use the People Pane to find all related activities. 4m
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4
Contact Folders and Groups Keep your contacts organized by using multiple Folders and Groups. 4m
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5
Contact Categories Keep your contacts organized by using Category colors. 4m
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6
Contact Views How you view your contact data will help you get to the information you need and make decisions faster. 4m
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7
Contacts Backup Secure your most important data from a disaster and backup your contacts! 4m
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1
Tasks, New and Recurring Tasks are to-do items that are tracked electronically and can be recurring weekly or monthly. 3m
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2
Assign Tasks, Change View Tasks can be assigned to an assistant or co-worker via email, and an automated response keeps you updated on the status. Also change the view with a simple click. 4m
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3
Task To-Do Bar Viewing Tasks in other Outlook windows is easily customized with the To-Do Bar. 3m
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4
Using Notes Learn tips to make the most of your notes, which are handy as a place to store info. 3m
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1
Email Merge Send individual – but duplicate – emails to multiple people with one easy process. 4m
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2
Email Merge, Personalized Send individual, personalized emails to multiple people with one easy process. 3m
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3
Email Merge, Full Color Flyers Send individual, full color flyer emails to multiple people with one easy process. 5m
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4
Backup Outlook Folder Learn how to back up - also known as export - your Outlook folder. 4m
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5
Store Emails Outside of Outlook Store emails outside Outlook with other related files in one location, rather than digging through your inbox to find them. 3m
Certificate
Certificate of Completion
Awarded upon successful completion of the course.
Instructor
Andy Lanning
Andy has 20 years of experience in the computer industry and has been training individuals and groups since 1996. As a self professed computer 'nerd', Andy believes in using computer programs like Word to maximize efficiency and solve common workflow issues.
Andy is a Certified Microsoft Office Specialist. She is proficient in Microsoft programs including Word, Excel, Outlook, PowerPoint, and Publisher.
Andy Lanning
Certified MS Office Specialist
Accreditations
Link to awards
How GoSkills helped Chris
I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.
