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1. From a practical perspective, what is the most important element of a good project communication management approach?
Ensure all project communication between team members and stakeholders goes through the Project Leader so that there is no opportunity for misunderstanding.
Setup a regular and frequent method for communicating with team members and stakeholders and then follow it.
Conduct one-on-one meetings (face-to-face or virtual) with project team members every week.
2. Why should project team members request an acknowledgement for all project communications that include action items?
Ensure team members received the message and understand it.
Create a communication trail to hold team members accountable.
They should not request an acknowledgement; it just creates unnecessary phone calls, email, or text messages.
3. What types of project records should be archived?
Project records documented on paper should be archived, electronic project records do not need to be archived.
Project charter and project results.
Project plans, project deliverables, project contracts, meeting minutes, and status reports.
4. What are the major differences between communicating with a small project team as compared to a large project team?
There are no differences the communication approach should be identical.
On a large team there are many more possible communication channels, so the Project Leader needs to be more proactive in communicating project issues and status.
On large teams there is more information generated, so the Project Leader should send out communications more frequently.
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