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1. What is the best way to put the audience at ease?
Avoid eye contact.
Share interesting information with them in a genuine, conversational way.
2. What is a surefire way to make the audience uncomfortable or disinterested?
Don’t pay any attention to them – only look at your notes or slides.
Tell them something interesting.
Try to sell them something they don’t want.
3. In general, does the audience want you to succeed or fail?
The audience wants you to succeed by delivering an interesting, memorable speech that they get to hear.
The audience wants you to succeed as long as you don’t call on them to participate.
The audience wants you to fail.
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