Learn Soft Skills
Learn Soft Skills
Set yourself up for success with soft skills courses
Trusted by more than 10,000 teams worldwide
Start for freeOverview
While getting employees up to speed with technical skills is important, adaptability remains the cornerstone of successful professional development. Soft skills training focuses on non-technical abilities that help individuals communicate, collaborate, and solve problems effectively.
Today’s valuable hard skills could be automated tomorrow, underscoring the importance of investing in soft skills that are inherently human.
For employees, developing soft skills can make everyday work smoother — helping them communicate more effectively, manage their time, take the lead on projects, and think more creatively. It’s a solid foundation for personal growth and career progression.
Managers also see real benefits when their teams are strong in soft skills. Better collaboration, clearer communication, and stronger problem-solving lead to fewer roadblocks, higher engagement, and better overall performance.
Explore our online soft skills courses below to start learning the essential soft skills you need to succeed.
Learn more about Soft SkillsCourses
Customer Service Training
Deliver excellent service by listening actively, solving problems and creating positive experiences.
- 10,864 learners enrolled
- 22 lessons and certification
- 1h 37m of video
Body Language
Understand and use body language to enhance communication, build trust and present yourself confidently.
- 20 lessons and certification
- 1h 40m of video
Conflict Resolution for Professionals
FreeHandle disagreements with calm strategies that build understanding and lead to productive outcomes.
- 10 lessons and certification
- 42m of video
Time Management & Productivity
Manage time more efficiently with tools and habits to help you stay focused and meet your goals.
- 11 lessons and certification
- 40m of video
Communication Skills Basics
Strengthen your communication abilities for clearer and more effective interactions in various contexts.
- 40 lessons and certification
- 2h 44m of video
Business Writing Skills
Write clear, concise and professional emails, proposals and reports that get results.
- 28 lessons and certification
- 1h 57m of video
Public Speaking
Speak clearly and confidently in front of groups with practical techniques for preparation and delivery.
- 36 lessons and certification
- 2h 43m of video
Emotional Intelligence
Enhance your interpersonal skills by understanding and managing emotions in personal and professional settings.
- 9 lessons and certification
- 44m of video
Introduction to Sales
Learn the foundations of sales including outreach, pitching and closing deals.
- 31 lessons and certification
- 2h 22m of video
How to Prepare for a Job Interview
FreeStand out in interviews by preparing smart answers and building your confidence.
- 10 lessons and certification
- 48m of video
Remote Work Communication Skills
Communicate clearly and stay connected while working remotely.
- 38 lessons and certification
- 2h 15m of video
Introduction to Marketing
Explore the fundamentals of marketing including audience, messaging and campaign planning.
- 21 lessons and certification
- 1h 49m of video
Goal Setting for Personal and Professional Success
Set meaningful goals and take action with habits that support long-term progress.
- 20 lessons and certification
- 1h 48m of video
De-escalation Techniques for Customer Service Professionals
Learn how to de-escalate tough customer interactions with confidence, empathy, and practical strategies that build loyalty.
- 16 lessons and certification
- 41m of video
How to Create an Online Training Course
FreeTurn your expertise into a course by planning content, structuring lessons and sharing it effectively.
- 9 lessons and certification
- 42m of video
Train the Trainer
FreeDesign and deliver effective training sessions that keep learners engaged and on track.
- 25 lessons and certification
- 1h 33m of video
Persuasion in Business Communication
Master persuasive techniques to influence decisions, improve collaboration, and communicate with confidence in any business setting.
- 16 lessons and certification
- 1h 11m of video
Presentation Skills for Confident Public Speaking
Be confident when you speak and give presentations using these helpful strategies and presentation hacks.
- 17 lessons and certification
- 1h 27m of video
Fundamentals of Change Management
Master change management with practical strategies, real-world examples, and step-by-step tools to lead successful organizational change.
- 16 lessons and certification
- 50m of video
Storytelling for Speaking and Presentations
Use storytelling techniques to connect with your audience and leave a lasting impression.
- 20 lessons and certification
- 1h 15m of video
Press Releases
Write press releases that are clear, newsworthy and aligned with brand messaging.
- 32 lessons and certification
- 2h 8m of video
Taking Ownership in Your Career
Learn methods to recalibrate, take control, and move forward in your career to satisfy your long-term goals.
- 18 lessons and certification
- 47m of video
How to Generate and Prioritize Ideas
Unlock smarter brainstorming. Learn proven techniques to generate, sort, and select the best ideas with confidence.
- 6 lessons and certification
- 30m of video
Writing Emails People Want to Read
Learn to write emails that clearly communicate your needs for all types of situations.
- 26 lessons and certification
- 58m of video
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10 Minutes to Better Prioritization
NewIn just 10 minutes, gain the skills to enhance your prioritization abilities, enabling you to efficiently manage your tasks, time, and resources to achieve your goals and improve your productivity.
- 15m of video
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Building Better Routines
NewLearn to build better routines to improve every area of your life and increase your ability to get more done and free up extra time.
- 44m of video
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Building a Better To Do List
NewLearn how to build a better to-do list to boost your productivity, and get the right things done consistently in both your personal and professional life.
- 48m of video
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Become a Better Communicator at Work
NewLearn to use effective communication to increase efficiency and productivity at work.
- 58m of video
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Advanced Tools to Improve Your Thinking
NewLearn how to improve your thinking and better understand — and make sense of — the world around you.
- 58m of video
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Overcoming Decision Making Traps
NewLearn how to avoid and overcome common traps faced by decision makers.
- 1h 1m of video
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Leveraging Your Strengths
NewLearn how to leverage your own strengths for more success and greater career opportunities.
- 1h 10m of video
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Enhancing Your Critical Thinking Skills
NewLearn scientifically-backed methods of building and applying critical thinking skills to solve problems.
- 1h 1m of video
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Creating Behavioral Change that Lasts
NewLearn methods to permanently change your behavior for greater achievement and success that lasts.
- 55m of video
New
Change Management Tips for Individuals
NewLearn top strategies and tips to embrace change and use it to your advantage.
- 15m of video
New
Aligning Your Values with Work, Life, and Everything In-Between
NewLearn how to build alignment so that you make career and life decisions that agree with your core values
- 38m of video
New
Being Influential at Work on Video
NewLearn how to effectively communicate with video to increase engagement, share information and increase your influence.
- 1h 14m of video
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Embracing Times of Uncertainty
NewLearn how to push past feelings of discomfort when it comes to uncertain times, and shift your perspective to create opportunity.
- 14m of video
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Business Lessons from a Chess Champion
NewLearn to apply the principles of chess to benefit your career in business.
- 20m of video
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Achieving High Performance During Times of Stress
NewLearn how to optimize your performance output while operating in times or situations of high-stakes stress.
- 22m of video
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Having More Memorable Conversations
NewLearn communications secrets that can help you to leave a lasting impression and engage with others more meaningfully.
- 1h 3m of video
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Bystander Intervention for Today’s Workforce
NewLearn de-escalation methods and tactics for bystander intervention in order to help mediate situations and resolve conflicts, particularly at work.
- 57m of video
New
A Productivity Expert’s Guide to Overcoming Procrastination
NewIs procrastination and mounting to-do lists hijacking your productivity? In this course, you'll uncover effective strategies to conquer procrastination, identify its triggers, and unleash your full potential.
- 13m of video
New
Become a Better Listener at Work
NewLearn strategies to help you become a more active and receptive participant when it comes to communications at work.
- 41m of video
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How to Be a More Effective Team Member
NewLearn strategies to improve your teamwork skills and help you collaborate more successfully when working on a team.
- 45m of video
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Bringing Your Full Self to Work
NewLearn methods to embody your authentic self within the workplace while maintaining a professional and well-respected demeanor.
- 56m of video
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Building a Great Personal Brand From Scratch
NewLearn tips for building a personal brand that aligns with your personal and professional goals.
- 15m of video
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5 Decision-Making Tips to Unlock Your Potential
NewLearn practical decision-making tips and strategies you can implement in order to get out of your own way and reach your full potential.
- 18m of video
New
Overcoming Cognitive Bias
NewLearn about 10 common cognitive biases and how to overcome them to make better decisions in all areas of your life.
- 33m of video
New
Managing Your Energy
NewLearn how to better manage your energy to improve productivity and bring your best performance to everything you do.
- 36m of video
New
How to Improve Your Thinking
NewLearn simple strategies to think critically and make better decisions.
- 53m of video
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Leveraging Relationship Capital
NewLearn to grow your business using relationship capital.
- 32m of video
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Unlocking Your Potential
NewLearn the strategies, tactics, and mindset to unlock your potential and give yourself the life you've always wanted.
- 55m of video
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Staying Organized at Work and While Working Remotely
NewLearn to take control of your work life and get more done by getting organized.
- 32m of video
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Providing Legendary Customer Service
NewLearn how to unlock the secrets of exceptional customer service and build customer loyalty to propel your business to greater heights.
- 56m of video
New
Having Powerful, Advanced Conversations
NewGreat conversations can change the world. Learn tips for how to have powerful conversations that turn big ideas into big actions.
- 32m of video
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Improving Your Conversations
NewLearn how to get more out of your conversations with a tool kit of skills from award-winning author and podcast host, Michael Shermer, PhD.
- 42m of video
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Tools for Decision Making
NewLearn how to improve the way you make decisions by following a structured process.
- 1h 10m of video
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Making Decisions Under Uncertainty
NewLearn how to make decisions when faced with little information and unpredictable outcomes.
- 1h 9m of video
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Creating Success From Failure
NewLearn how to turn failures into wins and opportunities for learning.
- 43m of video
New
How to Stand out Remotely
NewLearn strategies to ensure you are never overlooked or left behind in either a hybrid or fully remote organization.
- 45m of video
New
Tools to Improve Your Thinking
NewLearn a set of tools you can use to improve your thinking and decision making.
- 1h 6m of video
New
Overcoming Imposter Syndrome
NewLearn how to overcome the universally felt phenomenon known as imposter syndrome to overcome your fears and become your best.
- 36m of video
New
Strategies to Improve Self-Awareness
NewLearn how to become more self-aware to empower learning, develop emotional intelligence, and achieve greater results.
- 53m of video
New
Overcoming Perfectionism
NewLearn strategies for coping with perfectionism and using it to your advantage.
- 52m of video
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Developing Business Partnerships
NewLearn ways to develop and build a business partnership, as well as how to manage it over time.
- 54m of video
New
Unleash and Advance Your Creativity
NewLearn methods to develop your creative thinking using the design process, and feel confident claiming your own creativity.
- 47m of video
New
How to Get Things Done Ahead of Deadlines
NewLearn how to manage your workload and time to deliver consistently ahead of schedule.
- 1h of video
New
Habits to Win Every Day
NewLearn the secrets for building and maintaining habits that can change your life for the better.
- 51m of video
New
Empathy: Your Secret to Working More Effectively
NewLearn what empathy is, how to build it, and how to apply empathy appropriately in different situations.
- 53m of video
New
Overcoming Adversity and Developing Resilience
NewLearn ways to develop your resilience for more adaptability and flexibility.
- 1h 32m of video
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Thrive at Work from Anywhere
NewLearn strategies to successfully do your job (and do it well) while working remotely from anywhere in the world.
- 44m of video
New
Harnessing Change to Unleash Your Potential
NewLearn to utilize change as a mechanism for personal growth.
- 46m of video
New
Practical Privacy for Products and Services
NewThis course will teach you about data you need to protect, how to protect it, and how this impacts your organization's products and services.
- 1h 12m of video
New
Shawshank Revealed: Success Secrets from the Classic Film
NewLearn applicable life lessons from the beloved classic film, The Shawshank Redemption.
- 57m of video
New
Strategies to Get (And Stay) Unstuck
NewLearn the proven methods to move past the feeling of being “stuck” as a creative professional, and stay that way for good.
- 55m of video
New
Tools for Life
NewLearn to use the "cheat codes" of life by borrowing timeless principles from science and great thinkers to achieve more in life and become a stronger, more disciplined person.
- 1h 41m of video
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Empowerment Strategies for Women
NewLearn strategies to exude confidence and overcome insecurities as a female, and empower other women around you to do the same.
- 1h 4m of video
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Reframing: The Power of Changing Your Perspective
NewLearn how to reframe any difficult situation or decision to see new possibilities and better outcomes.
- 1h 2m of video
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Strategies to Build Up Your Creativity
NewLearn methods to embrace and leverage your creative side for personal and professional purposes.
- 19m of video
New
Mistakes to Avoid When Managing Your Time
NewLearn common pitfalls you may encounter when working to improve your time management skills.
- 31m of video
New
Getting Organized for Peak Performance
NewLearn the top tips and tricks to get and stay organized to improve your effectiveness and reach your goals.
- 28m of video
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How to Influence & Persuade
NewLearn strategies to persuade and compel an audience and influence others in a natural and authentic way.
- 43m of video
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Creating Fulfillment and Avoiding Burnout
NewLearn to establish a work/life balance and reduce your chances of reaching a state of burnout.
- 52m of video
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Inclusive Language at Work
NewLearn to incorporate changes into how you communicate at work in an effort to overcome bias and create an inclusive workplace.
- 1h 6m of video
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Winning Collaboration: How to Work More Effectively with Different Personalities
NewLearn strategies to better recognize personality differences amongst others, the impact this can have on your relationships, and how you can use tools to better work amongst all personality styles.
- 10m of video
New
How to Build Self-Confidence
NewLearn the tactics and strategies for building lasting self-confidence.
- 27m of video
New
Using Persistence to Improve Your Success
NewLearn the definition of persistence, recognize its value, and incorporate strategies to put the skill to work.
- 20m of video
New
Finding Flow in Hybrid Work
NewLearn to stay energized and focused on work while operating in a hybrid or remote working environment.
- 42m of video
New
Your Mind on the Job: Neurodiversity at Work
NewLearn the basics of neurodiversity. Understand why it matters, what it means, and how you can support it in the workplace.
- 50m of video
New
Crafting Presentations that Condense Your Content and Increase Your Impact
NewLearn how to use micropresentations, a short form presentation style and format, to convey more meaningful information in less time.
- 57m of video
New
Rediscovering Your Joy, Energy, and Purpose
NewLearn strategies to guide yourself on a journey of connecting back to what makes you happy, energizes you, and fuels your fulfillment.
- 47m of video
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Get More Done in Less Time
NewLearn how to maximize your productivity to achieve more results while increasing your free time.
- 41m of video
New
Practical Ethics for Businesses and Individuals
NewLearn the fundamental ethical considerations for all working professionals and the organizations they are employed with.
- 53m of video
New
How to Be More Authentic and Creative on Video
NewLearn strategies to show up authentically and inspire creativity amongst your audience and team when hosting a remote video event.
- 50m of video
New
Navigating Ambiguity
NewLearn methods to help yourself become more adaptable and confident in times of ambiguity or uncertainty.
- 51m of video
New
Improving Your Mental Health at Work
NewLearn methods to manage your stress levels and find time throughout your work day to support your mental health.
- 54m of video
New
The Golden Rule: Building Respect within the Workplace
NewLearn the importance of a respectful workplace and ways to build and support a respectful workplace culture.
- 1h 7m of video
New
Navigating Employee Relations as an HR Professional
NewLearn the fundamentals of employee relations and the roles and responsibilities that you have in it as an HR professional.
- 47m of video
New
Zoom Basics: Getting Up and Running with Web Conferencing
NewLearn how to effectively access, navigate, host, and attend Zoom meetings.
- 49m of video
New
Tackling Unconscious Bias and Microaggressions at Work
NewLearn the basics of harmful behaviors like unconscious bias and microaggressions to develop strategies to address inequity in the workplace.
- 48m of video
New
Data-Driven Storytelling: Inspire Action through Data
NewLearn techniques, tips, and tricks to help you craft engaging data-driven stories that will resonate with your audience and inspire action.
- 44m of video
New
Navigating Grief and Loss through Creativity
NewLearn creative strategies to thoughtfully navigate grief and loss.
- 45m of video
New
Practical Strategies to Boost Your Productivity and Avoid Burnout
NewLearn strategies to maximize your productivity while staying energized and avoiding burnout.
- 19m of video
New
How to Navigate Conflict in a Remote Workplace
NewLearn conflict resolution strategies that you can leverage in a remote work setting to cultivate a more positive workplace culture.
- 30m of video
New
How to Step out of Your Comfort Zone with Confidence
NewLearn strategies to activate your courage, challenge yourself, and embrace discomfort to achieve new personal and professional goals.
- 30m of video
New
Working Effectively with Others
NewLearn key strategies that you can leverage to work effectively with others in order to achieve personal and professional success.
- 25m of video
New
Using Emotional Intelligence to Communicate with Empathy
NewLearn how to integrate empathy into personal and professional communications to build positive relationships and improve your EQ.
- 20m of video
New
Using Emotional Intelligence to Tactfully Deliver Feedback
NewLearn how to leverage emotional intelligence to give feedback in a constructive, empathetic, and tactful manner.
- 18m of video
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Problem Solving Across An Organization
NewLearn creative problem solving strategies so you can more effectively leverage critical thinking skills to navigate problems and become more proactive in the workplace.
- 35m of video
New
Top Skills Every Tech Professional Needs
NewLearn strategies to develop and improve important skills that will complement your technical skills and be successful in the tech industry.
- 48m of video
New
How to Become More Resilient
NewLearn strategies to help build your resilience while staying positive and persevering through hardships.
- 28m of video
New
Lessons in Resilience: How to Overcome Obstacles for Growth
NewLearn strategies to overcome obstacles in your life and discover frameworks to let go of anger, find forgiveness, and facilitate peace for yourself and others.
- 18m of video
New
How to Start Every Day with Productivity
NewDiscover the secrets to kickstarting each day with a productivity mindset, learning actionable strategies that will enable you to maximize your daily efficiency and accomplish your goals with ease.
- 25m of video
New
Three Thought-Provoking Questions to Ask in Your Next Presentation
NewElevate your presentation skills by posing three thought-provoking questions to your audience, fostering engagement, discussion, and a deeper understanding of your topic.
- 19m of video
New
How to Stop Overcommitting
NewDiscover strategies and practical techniques to break the cycle of overcommitment, ensuring you can effectively manage your time and priorities while maintaining a healthy work-life balance.
- 27m of video
New
Developing a Laser Focus
NewLearn to let go of distractions and reclaim your focus.
- 1h 5m of video
New
Setting a Vision: How to Gain Clarity on Your Goals
NewLearn strategies to gain clarity and accountability of your personal goals to ultimately achieve them.
- 45m of video