Communication Tips for Modern Business Professionals
Communication Tips for Modern Business Professionals
What you’ll learn
Skills you’ll gain
In your career, effective communication is essential in the workplace. From digital communication, to group communication and more, your ability to professionally communicate can make or break a relationship, project, or even a promotion. In this course, professor and award winning trainer, Dr. Dustin York shares a step-by-step roadmap to increase your business communication skills, allowing you to implement strategies immediately. Dr. York starts by outlining the four primary areas that will improve your professional communication, such as writing and presentations. Next, he walks through the steps for effective email communication, using collaboration tools, and conducting virtual meetings. Finally, Dr. York shares strategies for successful group communication and working effectively with others at work. After this course, you’ll have a list of lessons you can apply to your professional communication to help you succeed.
Syllabus
Download syllabus-
1
Strengthen your verbal communication Spoken language is essential for building your professional brand. 4m
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2
Improve your writing skills Your professional writing can make or break effective communication. After watching this video, you'll be able to apply new writing strategies. 3m
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3
Leverage nonverbal communication Nonverbal communication is a superpower for your professional future. 4m
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4
Present like a pro Presentations don't need to be boring or anxiety driven. 4m
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5
Master the elevator pitch An elevator pitch can quickly sell your professional brand to others. 2m
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1
Craft effective emails Email is essential for businesses, but knowing how to email effectively can be challenging. 4m
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2
Lean into collaboration tools In today's business environment, technology is changing how teams collaborate. 3m
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3
Master virtual meetings There are specific tricks you can use to communicate effectively even in a virtual meeting. 4m
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1
Become an active listener You have two ears but only one mouth for a reason. 3m
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2
Build your negotiation skills Every job has an element of selling - from selling an idea to your boss, to selling coworkers on going in a new direction. 3m
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3
Practice healthy conflict resolution Conflict in the workplace is unpreventable. 3m
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4
Navigate workplace politics Workplace gossip, saving face, communicating your way to a promotion - these are all essential for workplace diplomacy. 3m
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5
Give effective feedback Feedback is essential to growing an effective workplace team. 3m
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1
Network like a pro It's not just what you know, but who you know. 5m
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2
Crush your meetings Meetings are an everyday occurrence in all businesses. After watching this video, you'll be able to apply steps to crush your next meeting. 3m
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3
Use your time wisely In the workplace, time is essential. 3m
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4
Navigate workplace relationships Holiday parties, work trips, work friends - these are all part of a traditional work environment. 2m
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1
Next steps Thank you for watching this course! Now that you've completed this course, you're ready to communicate more effectively in and out of the workplace. 1m
Certificate
Certificate of Completion
Awarded upon successful completion of the course.
Instructor
Dustin York
Dr. Dustin York is an Associate Professor at Maryville University in St. Louis, and he serves as a national keynote speaker and trainer. Dr. York also worked in branding for the 2008 Obama Presidential campaign along with branding for agency clients like Pepsi Co. and Nike. Dr. York's specialties include digital and leadership branding, and he is also a subject matter expert for CNN, Entrepreneur.com, and Forbes. Dr. York is a contributor for Harvard Business Review, and he was awarded the American Marketing Association 4 Under 40, Maryville President's Award for Strategic Leadership and Transformation Innovation, and an Apple Distinguished Educator.
Dustin York
Communication & Innovation Strategist, Speaker, and Professor
Accreditations
Link to awards
How GoSkills helped Chris
I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.
