Back to lesson
1. Why should you do a phone call follow up?
You can talk to someone, and you can pick up on verbal and non-verbal messages.
You won’t be brushed off, and they are forced to listen to you.
You can remind them of your meeting and the offer.
2. What can you discuss on the phone call before attempting to processing the sale?
Re-associate the pain, the solution, future pace, remind them of the offer.
Ask them if they have gone to any other sales person.
Ask if there any solutions you can offer for other challenges they might have.
3. Once you’ve covered everything again, and alleviated concern…
Ask for the sale or schedule an appointment.
Let them call you back when they are ready.
Let them know you’ll be calling again to follow up.
Back to the top
© 2017 GoSkills Ltd.
Skills for career advancement