About this lesson
Even the best teams will sometimes have problems with the how the team is working together. These problems often are based upon the leadership and followership traits of the team members.
Resolving Team Problems
Even the best teams will sometimes have problems with the how the team is working together. These problems often are based upon the leadership and followership traits of the team members. Teams and team leaders should strive to continuously improve by identifying and addressing these issues.
When to use
If the team is not functioning smoothly, consider the leadership and followership traits and apply a continuous approach to determine what is needed for improvement.
Some problems on teams are team leadership or followership problems. The team leader should periodically assess their interactions to be sure they don’t fall into the traps of the top ten team leadership mistakes. In addition they should watch for changes in team member’s behaviors or followership styles and react accordingly.
Top Ten Team Leadership Mistakes
- Top-down attitude – instead of servant leadership.
- Dictatorship decision-making – not using the team.
- Dirty delegation – micro-management and attaching strings.
- Putting paperwork before peoplework.
- The absence of affirmation.
- No room for mavericks – stifling creativity.
- Communication chaos – infrequent, unfocused communication.
- Missing the clues of the corporate culture.
- Success without successors – not preparing the next generation.
- Failure to focus on the future, while living in the present.
Team leaders should provide the appropriate leadership interactions based upon the characteristics of their followers. Independent critical thinkers need goals; dependent uncritical thinkers need tasks. Active followers need focus; passive followers need encouragement. Pragmatics followers will need a mixture depending upon the team circumstances.
Whether it is leadership style, followership style, or other changes on the team and in the organization; the bottom line is that teams need continuous improvement to maintain a high level of performance. The Shewhart cycle of Plan, Do, Study, Act is an excellent approach for identifying and improving performance. Plan the change. Implement the change on a trial basis. Study the results to see if you are getting the desired performance. Then act to make it permanent or change and try something else.
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