Case studies Workplace training

4 minute read

Addressing the Job Readiness Skills Gap: A Nonprofit's Success Story

Claudia Buckley

Claudia Buckley

For NGOs (non-governmental organizations), skill development is a crucial mission—yet equipping at-risk community members with job readiness and digital skills presents unique challenges. Many learners face barriers such as limited computer literacy, lack of confidence, and difficulty accessing quality training resources. Additionally, nonprofit organizations often struggle with tight budgets and learner engagement hurdles, making it difficult to deliver effective training programs.

Despite these challenges, some nonprofits are finding innovative solutions to bridge the skills gap and empower their communities. One such organization is the Building Blocks Mentoring Program (BBMP), a nonprofit based in Memphis, Tennessee, and Washington, D.C. By partnering with GoSkills LMS, BBMP developed a flexible, engaging, and accessible learning program that helped learners gain critical job skills, improve their digital proficiency, and transition into the workforce successfully.

Building blocks mentorship programExplore how BBMP overcame training barriers by leveraging online learning best practices, offering valuable insights for other nonprofits looking to upskill their communities.


The challenges

The modern job market demands a workforce that is adaptable, digitally literate, and equipped with soft skills like customer service and leadership. Yet, at-risk individuals and the organizations in place to assist them struggle to meet these demands due to:

  • Limited exposure to technology — Some have never used a computer for work or training.
  • Gaps in foundational job skills — Experienced professionals and even tech natives may lack technical job skills like using Microsoft Excel, Google Drive, or QuickBooks.
  • Lack of structured training programs — Nonprofits often lack the resources to provide consistent, high-quality skills training.
  • Low learner engagement — Many online training programs suffer from low course completion rates, especially for individuals new to digital learning.

To address these challenges, BBMP implemented a strategic learning approach powered by GoSkills LMS.


How BBMP used GoSkills to address the skills gap

The Building Blocks Mentoring Program (BBMP) provides job readiness training to help at-risk youth and adults gain employment and succeed in their careers. To achieve this, BBMP needed an affordable, scalable, and engaging learning solution. In October 2021, they began partnering with GoSkills LMS to:

✅ Offer structured career-focused learning paths
✅ Help learners develop computer literacy in a non-intimidating way
✅ Improve engagement and course completion rates
✅ Track learner progress through real-time analytics

Through this partnership, BBMP learners completed thousands of hours of training, earning certifications and job placements that transformed their career prospects.

BBMS learning statistics
BBMP used GoSkills LMS to achieve outstanding results in 32 months.

Curious about their success formula? Download the full case study below to learn how BBMP used microlearning, mentorship, and personalized training paths to make a real impact.

Upskill for the modern workplace

Find out how the nonprofit Building Blocks leveled up their training with GoSkills


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Building Blocks Mentorship Program hasn't been the only nonprofit group to find success with GoSkills. Other groups are using the GoSkills platform to get their members job-ready or reskilled, with outstanding results.

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✔️ Improve digital literacy and job readiness
✔️ Increase engagement and course completion rates
✔️ Help learners transition into meaningful careers

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Claudia Buckley

Claudia Buckley

Claudia is a certified Microsoft Office Expert (Excel Specialist), project manager, and business skills instructor at GoSkills who has spent over 20 years in employee professional development. Claudia has a Masters Degree in Business Administration and a Diploma in Educational Psychology. In her spare time, she listens to audiobooks and is an amateur genealogist. View her profile here.