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Don’t just take our word for it – here are some reviews from learners like you.

GoSkills reviews – Customer Service Training

Course reviews

Here’s what others are saying about the Customer Service Training course:

“Extremely useful information. Wish I can give it 10 stars!”

Marissa Patel-Alexander

“This course was excellent! I have learned so much about customer services.”

Seidel Waldron

“I wish there were 10 stars. This course was outstanding! Thank you”

Onika Lynnessa Garcia-Ram

“Very interesting and helpful.”

Edenilson Fernando Larrazabal Alvarado

“Very engaging and informative!”


“Very accurate info and very very helpful!”

Rafa Kattán

“This was great! I loved it!”


“Extremely Helpful course and David keeps you awake and interested. Found my self laughing outload a few times. After being a Hair Stylists for over 20 years, and now changing my career path, I'd highly recommend this course for future and senior stylists across the globe. ”

Elizabeth Karcher

“Very knowledgeable and informative. Speaker has a very interesting delivery voice. ”

April Medrano

“Thank you! Very inspirational & helpful. ”

Tabita Fonte

“Really enjoyed the course! Very clear and informative. Recommended! ”

Airrion Mike

“It was great!”

Jeremy Grady

“Great course!”


“I like this guy, he shows enthusiasm.”

Nick Farrell

“I have no idea how you did it, but this has been the most effective way I’ve been taught! Keep up the great work! Many more people will benefit from this. I am very pleased!”


“Reviewed important behaviors and skills necessary for extraordinary customer service.”

Cheryl Marchuck

“David is an excellent teacher.”

Paul R. Rajnauth

“This was a really great course to help learn better customer service skills.”

Moore, Breylinn L.

“Loved the presenters energy”

Corinne von Schmidt-Pauli

“GoSkills was amazing.”

Brandon Sponseller

“It was very helpful 👍🏽”


“LOVED it, thanks ”


“It was simple and David made it fun to learn about Customer Service”

Chrisalisse Martinez Nunez

“This was my first experience using GoSkills and I enjoyed it. I love the short, concise and relatable segments. Presenter was engaging and enthusiastic which is easily transferable to the viewer. I look forward to many more learning experiences on this platform and will recommend it to others. Thank you for creating this wonderful opportunity and experience.”

Donna Macintyre

“David was amazing. He was engaging, interesting and made great points in all lessons.”

Brian Pipitone

“He was outstanding!”

Pranav Kafle

“Very engaging instructor and not too wordy...easy to watch and listen to and follow.”

Andrea Grace

“Excellent course. I loved David's energy.”

Dean Postel

“I enjoyed this course. The lessons were delivered with excitement and given in short, bite sized segments. The quizzes and final dealt directly with the course content.”

Derek R Boyd

“This course was an excellent course. In my position as a Customer Service Manager in retail, this lesson had me thinking about how I could improve my skills both with my customers and associates. ”


“The lesson lengths were perfect for completing and retaining information and the added stories made it very memorable. ”


“This course was on point. The instructor is very enthusiastic about the subject matter and he practices what he preaches with an encouraging smile at the end of each lesson. ”

Consuelo Luis

“Very helpful, thank you ”


“I loved this course. The teacher was concise, clear, engaging, and I learned a lot of nuggets that I began applying right away. I really connected with how he showed the importance of excellent customer service no matter your level of importance in your company.”

Annette Ridenour

“Enjoyed the course, great stuff. ”

Tracey Lee NIcole Conrad



“The trainer was engaging”

Anthony Brown

“I enjoyed David Brownlee immensely. He was clear, concise, and I appreciated how each video ended with a recap. He makes me want to be the best in customer service that I can be. I would definitely recommend to friends/coworkers.”


“Wonderful instructor ”


“I love your enthusiasm and positive attitude while presenting your courses. ”

Esther A. Garza

“Absolutely brilliant! An absolute must for anybody in any line of business/employment. Invaluable lessons to basically use in life. Would appreciate more of this type of course”

Rowena Gay

“I absolutely loved this course!! I learned a lot of great info and will most definitely use the tools I learn in my jobs, as well looking forward to the other courses.”

Brevin Deskin

“Speaker was highly informative and the course was a helpful reminder about the essence of customer service.”

Regine Dippenaar

“Lots of good tidbits. Having the videos short makes it easier to go through the course knowing it is in short intervals.”

Marilyn Rand

“This was awesome and helpful, I cleared a TTT session with the content also.”

Vysakhi K B

“Excellent educational messages delivered in a very engaging manner. Loved the personal examples that promote instant "a-ha" moments which trigger reflection and encourage continued positive growth.”

Jenny Terison

“Love David's enthusiasm and videos, it makes me want to constantly push for higher standards in customer service.”

Erica Martin

“Excellent, motivated, professional instructor.”


“I Loved the way the trainer gives examples for every good practice”

Alpana Upadhyay

“It was very useful”

Jodie Jodie Connor

“I love this helpful for me being a newbie in a business world :)”

Marie Grace G. Nuqui

“Great content, easy to learn, good questions to reinforce topics.”

Virginia Bachman

“Great training session. Acquired a few additional tools within my customer service tool box. ”

Carl Johnson

“Not only was the course informative but fun to learn!”


“I really enjoyed this training, I believe I am great at Customer Service but this course will help me become better. I learnt a lot of new things that I can do as a Customer Service Rep to help improve my customers overall satisfaction. Great great tools provided, thank you.”


“Comprehensive, realistic and easy to understand ”

Oluwatunmise J. Alabi

“It was very clear and straight to the point.”


“David is amazing! I would love to see more of him.”


“I learned a lot from this course. I think it helped me to learn some basic skills that I can use when working with customers.”

Joseph Ramsey

“Very informative and interactive speaker - his energy made the videos easy and fun to watch”

Zach Hoffman

“This course was very easy to follow and gave great real-life examples of how to care for current and future clients and customers. I will be implementing what I've learned in my new position. Thank you very much!”

Jade Chantae Johnson

“Easy to listen to and watch - positive!”

Leah Brown

“This course was excellent. ”

Nicole Wells-Woods

“Thank you for this customer service training! The pace and organization of the training was exactly right. The content is applicable and accessible. The quizzes helped to recall and remember the content of each video segment. And the comprehensive test helped to solidify the important points. The content of this training is truly exceptional!”

Shahla Pirnia

“The training was awesome. I'm going to apply all these concepts in the my job as a customer care specialist in a medical diagnostics company. Hope my bosses and coworkers signed online for this excellent training.”

Pietro Ferrario

“Well presented, concise and educational”

Errol Taitt

“This was a great course at a really great price! A lot of information, love the transcripts, notes and reference. The quizzes are great too. I would definitely recommend this course and Thank you! ”

Michelle R Brown

“Very much detailed and efficient. Thank you. ”

Imi Kozma

“Effective, nice and positive trainer.”

Iwona Hauke

“Extraordinary coach! I have enjoyed the course a lot!!”

Maria Jose Canas

“Very engaging lessons!”

Dave Emmanuel Sibulo Santos

“Practical, wise, & fun!”


“David is an excellent trainer. His energy and enthusiasm make the course extremely engaging and easy to follow. ”


“Speaker is very personable and knowledgeable. He was easy to follow and upbeat.”

Sonja Moug

“super easy and useful”

Christopher Mandile

“I really enjoyed the course and all of the information. It is very helpful and useful for my job. David was a fabulous speaker. ”

Megan Jeter

“Great training!”

Reynard C. Natividad

“Awesome training! Love the enthusiam. Great content and effective presentation of skills.”

Anonymous user

“I found this class to be fun because of the teacher. I like him. He is engaging, and makes me feel comfortable and relatable. Some of the statistics were higher than I thought. Interesting to learn. ”

Rae Bruno

“I enjoyed the videos and the structure of the course.”

Simona Hoyos

“That is a great course. This course has a lot of information that could be used in our daily life. I enjoyed learning about customer service and plan to apply it in the workplace. I hope to give a class to my employees' soon. It is much needed.”

Anonymous user

“I thought the presenter was excellent!”

Anonymous user

“I found this course beneficial and I hope my staff does too. Thank you.”


“awesome information!”

Anonymous user

“Really liked the instructor!”


“This course provided some excellent ideas and was very inspiring.”

Anonymous user

“Excellent customer services course for beginners learning. ”


“Great suggestions/ideas that can be applied to virtually any customer service setting.”

Anonymous user

“The course was very educative and the best of it was Mr. David, his enthusiasm and energy was a plus!!”

Isabel Rivera Rodríguez

“Great Course!”

Swati Srinath

“Excellent! Thank you!”

MattandKelley Bailey

“I liked that the lessons were short, but to the point and that David recapped the information at the end of each session. A lot of very good information. Thank you!”


“David is an excellent instructor. The way he teaches really sticks. In fact, he is so good, I re-subscribed to GoSkills to finish this course. The lessons are simple but incredibly valuable. Would recommend this course to newbies and as a refresher. 10/10 ”

Monika Lowerre

“Very positive training course, highly recommend taking this course.”

April Miller

“Good job! I like how the course is clear and informative. ”

Rabab Zahwi

“I thought this course was clear, complete, easy to understand, and helpful for delivering better customer service.”

Benji Xochimitl

“I found the course to be very helpful and insightful. ”

Paul Hufnagel

“A fantastic course, and very well presented. Well worth the time, and I will certainly be putting these principles into practice. Very valuable, and worth coming back to watch again in the future to review.”

Anonymous user

“Very energetic and passionate instructor that communicates well!”

Jonathan Coupe

“Excellent course because David makes it so.”

Sam P. French

“Enjoyed the story he told to enhance the learning process of each module.”

Althea Baptiste



“It was awesome. Thank you very much. ”


“Exceptional videos. Updating my skills was a real pleasure, thanks to GoSkills I can walk away with the knowledge of how to deal with people with customer service skills and knowledge.”


“I like the short videos, they helped to retain the information.”

Michael English

“Very helpful and very informative!”

“I have been in customer service my whole life and pride myself, I still learned great skills from this course!”

Ms Bonita Bonogofski

“I enjoyed each session because it was short and easy to understand. ”

Anonymous user

“I found this course very informative”

Hayley Beeby

“Excellent instructor who focuses on the main points to remember. Thank you! ”


“Great Course”

Nely Perdomo

“I find this course really helpful to complete our knowledge about customer service and how to treat our customers to make them feel happy and taken care of.”

Giselle Vargas

“This guy was fun to listen to! He provided several new things to incorporate into my customer service experience! ”

Ashley Tipton

“Very informative. ”

Melissa M Olson

“This is an excellent course I learned many things that I will put into practice in my work!! Thank you!!”

Karla Edith Novela Iniguez

“Easy to navigate! ”

Alexa-Rae Pfeiffer

“Wonderful tips on how to provide exceptional customer service.”


“It was really interesting and useful - I have really enjoyed the course. Thank you!”


“Informative and very engaging.”

Jennifer Schoen

“Very motivated class to improve your customer service experience.”


“I absolutely loved the fact there was a transcript so that I could read while he spoke or just read for myself!”

Jess Davenport

“Great content!”

Wanda Hall

“This customer service training was very informative. I enjoyed this training!”

Jewaine H. Frederick

“I enjoyed it and it was easy to understand. ”

Aby Cisse

“I have been working in customer service for over 10 years and still found this course very helpful and refreshing! David is excellent! ”

Jackie Vicente

“I liked this, it was quick and had some great tips. Language does a huge difference in customer service so I found that I could improve that a little.”

Maria Hernandez

“Excellent Course! Will recommend it to others.”


“Amazing!! Very easy to follow. Great lecturer, he explained everything clearly. ”


“The material was easy to understand and the lecturer was excellent in his delivery.”

Terry-Ann Lewis

“Excellent content, concise and to the point, trainer was very knowledgeable and had an actual experience to make comparisons and keep you in tuned. The ninja skills learnt here will go a long way in how I approach dealing with customers.”

Sheena Martin

“Great course! Loved the videos and presenter. :)”

Erin Bienkowski

“Loved the way the gentlemen gave detail to the different topics that he talked about. I learned a lot from the review of the test I took after each topic.”

Sharon Middioni

“This was an excellent course and I truly enjoyed it. I gained new insights on how to treat people who are not only clients but friends, neighbors, and even people you don't know.”

Barbara Louise Weaver