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About this lesson
Learn how to craft letters of thanks and recognition in professional environments.
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Topic
Learn how to craft letters of thanks and recognition in professional environments.
When to Use
When writing to express appreciation for a recent action or to recognize professional consideration.
Overview
Purpose
Typical purposes for letters of thanks include:
- Professional appreciation for time or attention, such as a meeting or interview
- Customer appreciation for new membership, purchase, length or loyalty, etc
- Receipt of favor, such as introduction to an important business contact
- Receipt of a donation of money, goods or time volunteered
- Company recognition such as excellent sales numbers or team work
- Colleague recognition for participation in industry events or other collaboration
Email may be used for some of these purposes, when the recipient is an email contact.
Structure
- Write Right Away.
- Recall the Reason.
- Relate the Results.
- Return a Kindness.
- Reiterate Your Gratitude.
PROOFREAD and SPELL CHECK!
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- 00:05 Let's take a look at saying thank you as part of our business correspondence basics or any way
- 00:11 that we express appreciation in the professional environment.
- 00:17 Sometimes business can seem like a race to the finish, but to end out ahead, it's important to keep a healthy
- 00:22 practice of communicating your thanks to those who help you.
- 00:28 There are many examples of general professional appreciation starting with your first thank you letter for a job interview.
- 00:39 Or, your company may have an entire program or a department surrounding customer appreciation
- 00:45 efforts including new membership or subscription welcomes.
- 00:51 When you receive a favor for example a referral to a new prospect it's time for a proper thank you
- 01:00 message. Receiving a contribution of a monetary donation or a volunteer effort is a cause for recognition.
- 01:09 There is general company recognition, meeting all sales numbers goals is an example.
- 01:17 Also you'll want to recognize or thank colleagues as well, for instance you someone who served as a speaker at your event.
- 01:29 We can follow the standard structures for basic business correspondence
- 01:33 to write a professional thank you letter or an e-mail. To make sure you have all the important points with the content of your message
- 01:41 use these steps that feature the letter R for recognition.
- 01:48 First, remember to write right away
- 01:51 Try to express gratitude as soon as possible after the event. Choose a business letter for the most formal thanks or less familiar contacts
- 02:02 but it's also fine to email more casual note of thanks to your existing email contacts.
- 02:10 Then recall the reason. Go ahead and get straight to the point of the letter. Thank them for what they did.
- 02:17 Here we see an amazing closing address was delivered on Sunday.
- 02:24 Next relate the results.
- 02:27 When you offer thanks in business the results of the contributions are appreciated,
- 02:33 this helps the people see their efforts made the difference. There is no need to gush, but give an example or two of how they helped.
- 02:44 Also return a kindness. Include a sincere compliment to show a connection between what was given, and the receiver
- 02:52 besides just the favor. Show you appreciate the individual.
- 02:58 Here, speaking style and the data that was provided are both noted so it doesn't feel like a form letter that was being sent out.
- 03:09 Finally, reiterate your gratitude.
- 03:12 To close the letter and say thank you, simply say thanks again.
- 03:18 It's also a great way to transition into a mention of future contribution or a repeat connection if that's appropriate.
- 03:28 So by remembering the simple set of steps starting with a letter R, you'll be sure to impress with your business communications that
- 03:37 recognize people in keep you out ahead of the Race.
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