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Business Writing

Writing Effective Business Communications

(452 reviews)

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Features

Premium video tutorials

Award-winning instructors

Personalized learning

Get certified

Learn at your own pace

Mobile (learn on-the-go)

Unlimited tests and quizzes

Regularly updated content


Overview

Want to impress at the office with your communication skills? This online course will benefit people at all levels across the organization who want to learn how to effectively communicate in a business setting.

In this business writing skills course online, you will learn how to deftly navigate the world of business communications through expertly crafted letters, emails and memos, draft a strong resume, employ best practices on social media and business websites, plus more.

Being able to communicate is an indispensable skill in any industry. Effective business writing can help you land your dream job, get the results you want when communicating with colleagues or customers, and gain respect amongst your peers. These practical tutorials will help you on your journey to mastering effective business communications!

Once enrolled, our friendly support team and tutors are here to help with any course related inquiries.

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Summary

Skill level

Beginner

Certificate

Lessons

23

Accredited by

CPD

Pre-requisites

None

Video duration

1h 45m

Estimated study time

11h 30m for all materials


Accreditations and approvals

CPD - The CPD Certification Service.

Instructor

Faith Watson

Faith Watson

Presenter


Syllabus

Course Introduction

Introduction to Business Writing

Review of the value and impact of business writing skills in professional environments.

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Personal Business Writing

Resume

Learn the uses and content of an effective resume, and its most applicable and common structures.

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Cover Letter

Learn how to construct an effective cover letter for a resume.


Bio

Learn how to create a bio for business use.

Business Correspondence Basics

Business Letters

Learn common uses of business letters, and their generally accepted tone, structure and format.

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Business Emails

Learn common uses of businesses emails, and their generally accepted tone, structure and format.


Inquiries and Requests

Learn how to craft letters of inquiry and request in professional environments.


Thanks and Recognition

Learn how to craft letters of thanks and recognition in professional environments.


Apologies, Explanations and Bad News

Learn how to craft letters of explanation or apology in professional environments.


Sales or Prospecting Mail

Learn how to craft an effective sales letter in the professional environment.

Internal Communications

Usage, Audience and Tone

Overview of uses and approaches to written interoffice correspondence.


HR and Employment-related Reports and Reviews

Overview of human resources-related reports as part of company communications.


Notes, Messages and Memorandums

Learn best practices for content and formatting of notes, memos and messages.


Departmental Reports

Learn best practices for content and formatting of departmental reports.

Customer-Facing Communications

Trademarks, Taglines and Other Identifiers

Learn the basic rules of handling brand identifiers in business writing applications.


Business Cards

Learn how to write the text for a basic business card.


Social Media Overview

Introduction to the general topic of business writing on social media.


Facebook

Learn the uses and best practices for writing business-related content on Facebook. 


Twitter

Learn the uses and best practices for writing business-related content on Twitter. 

Website Essentials

Business Website Overview

Introduction to the general topic of business writing on a website.


Landing and Home Pages

Learn the uses of a homepage for a website and how the page content best welcomes visitors to the business site, and directs them.


Sales Pages and Opt-In Offers

Learn the uses and varieties of sales pages and opt-in offers for a business website and essentials for the content to sell to visitors on the site.


About Us and Company Profile Pages

Learn the uses of an about page or company profile page for a website and how the page content best informs visitors about the business.

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See what our customers are saying...

“Very helpful and easy to understand. ”

Advian Joseph

“Great course!”

Kim Reyes

“Very informative. Great course!”

Rolanda Ferdinand-Taylor

“Easy to follow, great insight!”

Megan McKinney

“Learned so much during this course! Really enjoyed it, I can't wait to put it to use!”

Zelika Shillingford

“I really enjoyed doing this course. Thank you so much. ”

Shelley Francis

“Was a nice course, enjoyed it and learned so much. ”

Charmaine Jansen van Rensburg

“Great and informative lessons!”

Stephanie Reynolds

“This class was well laid out and easy to follow and complete.”

Stephanie J Fitch

“I thoroughly enjoyed this business writing course. It was great to be able to do it at my own pace and have it fit in my busy life. Thanks GoSkills. ”

J. Hayes

“Very detailed and helpful!”

Giselle

“I think the documents I produce at work have a more professional polish now, I'm glad I decided to take this course, I found it to be very interesting and informative. ”

Susan Ingram

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