What are the best 3 ways to follow up with customers?

Answer 1

Text, email and on the phone

Answer 2

Email, text and word of mouth

Answer 3

Print, radio and tv

Answer 4

Don’t know

Answer 5

“On a scale from 1-10 how did we do? What would have made it a 10?”

Answer 6

“Did we satisfy you today?”

Answer 7

“On a scale from 1-10 how did we do? “Are you satisfied?”

Answer 8

Don’t know

Answer 9

Verbal questions, email blast and a raffle

Answer 10

A survey, coupon and a comment card

Answer 11

A free gift, thank you card and referral request

Answer 12

Don’t know

What is an example of an excellent follow up question(s) to gauge your customer’s experience with you or your company?