What are the best 3 ways to follow up with customers?

Answer 1

Text, email and on the phone

Answer 2

Print, radio and tv

Answer 3

Email, text and word of mouth

Answer 4

Don’t know

Answer 5

“On a scale from 1-10 how did we do? “Are you satisfied?”

Answer 6

“Did we satisfy you today?”

Answer 7

“On a scale from 1-10 how did we do? What would have made it a 10?”

Answer 8

Don’t know

Answer 9

A survey, coupon and a comment card

Answer 10

Verbal questions, email blast and a raffle

Answer 11

A free gift, thank you card and referral request

Answer 12

Don’t know

What is an example of an excellent follow up question(s) to gauge your customer’s experience with you or your company?