What are the best 3 ways to follow up with customers?

Answer 1

Text, email and on the phone

Answer 2

Print, radio and tv

Answer 3

Email, text and word of mouth

Answer 4

Don’t know

Answer 5

“On a scale from 1-10 how did we do? “Are you satisfied?”

Answer 6

“Did we satisfy you today?”

Answer 7

“On a scale from 1-10 how did we do? What would have made it a 10?”

Answer 8

Don’t know

Answer 9

A free gift, thank you card and referral request

Answer 10

A survey, coupon and a comment card

Answer 11

Verbal questions, email blast and a raffle

Answer 12

Don’t know

What is an example of an excellent follow up question(s) to gauge your customer’s experience with you or your company?