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Master Outlook with our #1 online MS Outlook 365 training for business
Learning how to effectively manage your “digital office” is essential to success in today’s workplace, and one of the keys to improving productivity begins with conquering your inbox.
With this Microsoft Outlook 365 course, you’ll be empowered with the skills needed to transform Outlook from a mere email platform into a dynamic tool that supercharges your efficiency.
Designed for both new and experienced MS Outlook 365 users, Certified Microsoft Office Specialist Andy Lanning guides you through everything from essential features to smart strategies for email organization and management.
By the end of this beginner-friendly course, you’ll be able to:
- Manage and organize emails with labels and filters.
- Stay on top of important meetings and events with the Calendar feature.
- Create personal and professional contacts and distribution lists.
- Increase productivity by tracking tasks and notes within the MS Outlook 365 app.
- Email merge to contact lists.
- Extend the power of Outlook with other Microsoft 365 apps like OneNote.
Improve your efficiency, organization, and collaboration by mastering one of the most powerful email tools on the market.
Once enrolled, our friendly support team and tutors are here to help with any course-related inquiries.
Introduction Free Lesson
Outlook Desktop vs Office.com
A comparison of the Outlook interface when using the desktop version vs the Office.com version (which is constantly changing). Note: This course is based on the Desktop version.
Screen Overview, Ribbon options
Shortcut Keys and Quick Access Toolbar
This is a guide to getting the quickest keyboard commands and buttons to work in your favor.
Managing a Digital Office
A quick review of turning a paper office into a digital office and how the similar rules apply.
Drag and Drop Magic
A Second Window for Clarity
Email - Send and Receive Free Lesson
Email Do's and Don'ts
Autofill Email Contacts
Using the To button vs To line, CC and BCC to AutoFill email addresses
Signatures can show your name and contact info or an informational disclaimer. This lesson teaches how to create multiple versions and choose which one you need at that moment.
Attaching files to emails within Outlook is as easy as clicking a button, or clicking and dragging.
Recall a Message
How to rescind a message that has already been sent.
Quick Steps Gallery
Quick Steps are a way to set up a 'work flow' of a redundant process. It's one of the best-kept secrets in Outlook!
Email - Organize and Manage Free Lesson
Outlook Email Options allow you to customize your send/receive settings and many other available options.
View Ribbon Features
This lesson will help you control your email screen interface and which panels you want to see.
View Ribbon, Change View Settings
After getting your Inbox View set to your preferences, you can apply that structure to all your folders. It's a huge time saver!
View Ribbon, Inbox Sticky Notes
This is an advanced lesson on creating little notes directly in your Inbox to provide at-a-glance details about important messages.
Groups and Conversations
Keeping like-minded emails together can be helpful, and sometimes not. This lesson shows you the options and how easy it is to adjust grouping settings.
Search For and Color Code Emails
Two great tips on how to use search and conditional formatting to quickly find any email in your Inbox.
Follow-up Flags and Categories
If you'd like to create visual signals for yourself for follow-up actions or to tag messages for various purposes, Flags and Categories can be great solutions.
Folders and Search Folders
Automated and Customized Search options based on your own preferences.
Rules and Alerts
Views, Colors, Side-by-Side, and Overlay
Calendar Display Options
Learn how to customize your Calendar interface with advanced settings, including time zones and Holidays.
Appointments, Meetings, Teams Meetings, and Events
Learn the difference between appointments and events, and how to schedule other events like Focus time and Teams meetings.
Schedule View and Assistant
Handling multiple schedules can be confusing, so the Schedule View and Assistant help you view availability when booking people and resourcces for your meetings.
Share and Manage Calendar Views
Dealing with multiple calendars can be tricky, so we address how to add, share, and manage them.
Color Code Appointments
Search the Calendar
Find events within your Calendar can be done easily with a range of options and features.
Printing and Calendar Best Practices
Sometimes printing a calendar is helpful. This lesson shows the options and best practices for good scheduling.
Create a new contact using the three methods shown in this lesson.
Contact Groups are a fast way to tag a group of names onto an email To: line.
Search Contacts and People
There are multiple ways to find people and search through Outlook for important contacts.
Contact Folders and Groups
This lesson shows you how to organize your contacts into folders, and then create Groups of contacts for even more flexibility.
Contact Categories allows you to filter by color and control how you group the people you know.
Change and Customize how you view your Contacts in order to find and manage them efficiently.
This lesson teaches how to generate a much needed Contacts Backup and save it to your hard drive.
Tasks and Notes
Tasks, New and Recurring
Take your own to-do list and turn it into a series of Tasks that are easy to manage and complete within Outlook
Assign Tasks, Change View
Get help with your to-do list, assign tasks to your helpers, and use Task views to see their progress.
Task To-Do Bar
The Task To-Do Bar provides a customizable view for your task list.
Notes are short and sweet little nuggets of info, stored within Outlook... or elsewhere!
Send Email to a OneNote page
Microsoft OneNote is a notebook app that can receive Outlook emails as a page with just one button click.
Translate and Read Aloud
Outlook can read messages aloud and translate to the language of your choice.
Managing the Outlook Back Office allows you to add multiple email accounts, keep your folders at a reasonable size, and set up your Outlook preferences as needed.
Set up your Archive file location and time increments for cleaning up your Outlook content.
Store Emails Outside of Outlook
There comes a time to finish a project, but keep all the email correspondence 'outside' of Outlook.
This helps to keep Outlook's file size small and nimble.
Email Merge to Contact Lists
Send one email message to multiple contacts without using the cc or bcc lines. Each contact will receive their own copy of your message.