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How should you delete a typo or an old email address from the AutoFill list?
New Message window, click the To: line, type a letter, click the “X” beside the bad email address on that list
New Message window, click the Address Book button, find the contact record and correct the error or delete the contact
Go to the People (Contact) section in Outlook and fix it there
It is always a good idea to send all of your emails marked with High Importance. True or False?
True. Yes, absolutely
False. The recipients will never know which one of your emails really is important. Reserve that feature for high level messages
True. It’s like flagging your emails in their inbox
When typing a new email message, if the formatting buttons are gray and not available, what could the problem be?
Rich Text might be selected (under Format Text ribbon) rather than HTML or Plain Text
Plain Text might be selected (under Format Text ribbon) rather than HTML or Rich Text
HTML might be selected (under Format Text ribbon) rather than Plain Text or Rich Text
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