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1. How should you delete a typo from, or delete an old email address from the AutoFill list?
Just type it correctly and ignore whatever appears on the AutoFill list.
Find the Contact file and fix it there.
New Message window, To: line, type a letter, click the “X” beside the bad email address.
2. Is it a good idea to mark all of your emails with High Importance?
No, the recipients will never know when one of your emails really IS important. Reserve that feature for high level messages.
Yes. All the time.
Sure, it’s like flagging your emails in their inbox!
3. In a new email message, when the formatting buttons aren’t available, what could the problem be?
You might not be clicked into the body of the message (also known as the message pane).
An email isn’t open.
Plain Text may be selected (under Format Text ribbon) rather than HTML or Rich Text.
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