Building and Leading Teams that Keep Employees Happy
Building and Leading Teams that Keep Employees Happy
What you’ll learn
Skills you’ll gain
Everyone remembers why they left a job. Whether it’s a bad manager, toxic work culture, or a better opportunity, these experiences are what shape your journey to leadership. In this course, Co-Founder of the wellbeing platform, Kona, and remote work influencer Yen Tan shares their expertise in building a people-first work environment. Yen starts by outlining how self-aware managers and purpose-driven organizations lead to happy teams. They then walk through exactly how to foster positive change within your organization by practicing psychological safety, building trust, and leading with vulnerability. Finally, Yen jumps into why companies fail, and how to actively improve your company’s culture with an inclusive leadership team, a value-based approach to work, and effective feedback loops. You’ll walk away from this course feeling confident that you can be an exemplary leader that helps every employee feel a sense of purpose at work.
Syllabus
Download syllabus-
1
Develop happy teams When you're able to recognize the gap between healthy and struggling teams, you can better retain your top talent. 3m
-
2
Become a good manager If you're familiar with the key characteristics of effective people-first managers, you can use this to help you grow in your role. 3m
-
3
Build world-class culture Boasting about company culture on paper doesn't equate to building a sustainable, strong, and positive work culture. 4m
-
1
Identify psychological safety Psychological safety at work isn't just a buzzword; it's fundamental to your people strategy. 3m
-
2
Improve psychological safety remotely Psychological safety is difficult in a remote setting. 3m
-
3
Establish a feedback loop Feedback loops build trust and improve engagement across your team, but it requires five meticulous steps for it to work. 2m
-
4
Disagree safely Managers can disagree with their direct reports, but how they do it is what sets them up as a high-performing manager. 3m
-
5
Measure psychological safety It's a common misconception that psychological safety and culture can't be measured. 3m
-
1
Build and sustain trust There are four important pillars of trust: sincerity, reliability, competence, and care. 3m
-
2
Overhaul hiring and onboarding Trust starts the first time you connect with a candidate. 3m
-
3
Run effective one-on-ones There are key ways that the best managers ensure effective meetings and use facetime. 3m
-
4
Build team morale Morale goes beyond company-wide events. After this lesson, you'll be have dozens of new ideas to build excitement and motivation around your mission. 3m
-
5
Become a great coach A manager's responsibility is to be a great mentor. 3m
-
1
Lead through change Take a deep dive into the principles of change management. 3m
-
2
Stay above the line Most leadership mistakes are unintentional. 3m
-
3
Protect your team wellbeing For fast changing organizations, burnout is an all-too-common epidemic. 3m
-
4
Stand up to a crisis Whether the crisis is internal or external, the best leaders stand up and shine a light on the path forward. 3m
-
5
Measure team culture Learn how to quantify culture and deliver feedback. 3m
-
1
Step forward people-first Thanks for watching this course! Now, you should feel confident in your ability to make a huge impact on the lives and company around them. 1m
Certificate
Certificate of Completion
Awarded upon successful completion of the course.
Instructor
Yen Tan
Yen Tan is a co-founder of Kona, the wellbeing and burnout platform for people-first teams. Kona has helped over 200 of the best tech teams in the world build empathy and psychological safety. Having worked under a terrible boss, Yen aims to make work happier for leaders, teams, and organizations. Yen is also a proud, queer founder. They've interviewed 800 remote managers since January 2020 and write regularly on people-first leadership. Their work has been featured by Yahoo, Fortune, TechCrunch, Harvard Business School, Forbes, BuiltIn, and more. Yen is a frequent speaker at remote work conferences, and has advised Fortune 10 companies on remote strategy.
Yen Tan
Co-Founder of Kona
Accreditations
Link to awards
How GoSkills helped Chris
I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.
