Fundamentals of Change Management
Fundamentals of Change Management
Skills you’ll gain
One of today’s biggest corporate buzzwords is change management. You've probably heard of it, but here’s the real question: Has anything you've heard been helpful? Has talking about change management too often left you more confused than informed?
In this course, you'll cut through the noise and learn about the most fundamental elements of change management, with a special focus on what matters most: the people side of change. Your instructor, Cameron Duncan, has been working in change management for more than a decade. He'll walk you through a new way of approaching change management as change navigation. You'll learn exactly why people have the responses they do to change, and how to best anticipate and respond to their concerns. Cameron will also bust some common myths and jargon around change management so that you can lead your team or organization through change effectively and empathetically.
After taking this course, you'll be able to start today thinking less like a manager and more like a captain.
Syllabus
Download syllabus-
1
Change as a process When faced with change, it's natural to experience a range of emotions, from shock to commitment. After this lesson, you'll be able to utilize a framework for the process that people go through when faced with change. 2m
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2
Making change meaningful If you understand why something is changing, you're better equipped to manage that change. After this lesson, you'll be able to empathize with and consider the perspective, values and motives of the people you work with. 2m
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3
Defining change management You've likely heard the term before, but change management can be tricky to define. After this lesson, you'll be able to articulate the key aspects of what classifies as change management. 3m
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4
Benefits of change Adapting to change, and navigating it effectively, is a key element of organizational success. After this lesson, you'll be able to recognize the various benefits that come along with change, and apply those benefits to your role and organization. 3m
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5
The biology of change Change creates biological reactions in the brain. After this lesson, you'll be able to recognize the natural reactions of change and leverage strategies to help navigate people through the process of change. 3m
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6
Change management in your life Change Management is not exclusive to your organization, and you actually manage change in your life constantly. After this lesson, you'll be able to apply real-world examples of change management and understand how it's been important to every successful change in your life. 2m
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1
Sponsors and champions If you want to affect positive change, you'll need to understand the perspectives, motives, and challenges of your audience. After this lesson, you'll be able to incorporate perspective and empathy into your change management process. 3m
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2
Why people resist change Change can be hard, but are you making it easier? After this lesson, you'll be able to recognize reasons those around you might be resisting change, and how to address each of them. 3m
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3
Gaining change buy-in In order to drive a change or new behavior, you'll need people to "buy-in" or commit to the future. After this lesson, you'll be able to utilize strategies and actions to gain buy-in for your change. 3m
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4
Avoiding the buzz Using terminology that your team may not recognize can only confuse and complicate the process. After this lesson, you'll be able to avoid certain terms when communicating with others regarding your change. 4m
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5
Change management myths There's tons of confusion and misinformation that you'll want to clarify to others when managing change. After this lesson, you'll be able to recognize common change management myths, and be able to incorporate methods to debunk them. 4m
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1
Preparing & planning Just like every great meal follows a recipe, every great change follows a plan. After this lesson, you'll be able to use proven methods for success as you prepare your change. 3m
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2
Executing change Change management requires time, targeted strategy, and actions to help people navigate the change. After this lesson, you'll be able to create meaningful and intentional change management actions that put your team at ease. 3m
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3
Making it stick Successful change has to be able to stick and achieve the desired outcomes. After this lesson, you'll be able to execute strategies to help your change last over time. 3m
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1
Managing change in action Congratulations, and thanks for watching this course. Now, you should feel confident in your ability to recognize and manage change. 2m
Certificate
Certificate of Completion
Awarded upon successful completion of the course.
Instructor
Cameron Duncan
Cameron Duncan is a Change Management practitioner with 15 years of experience leading organizational change and implementing Change Management philosophy in infrastructure across multiple industries. Cameron is a Certified Change Management Professional (CCMP) and holds an MS in Organizational Psychology as well as an MBA. Cameron is passionate about social and organizational change. He is devoted to the people side of change; if you understand and energize your people, the business can succeed.
Cameron Duncan
Certified Change Management Professional
Accreditations
Link to awards
How GoSkills helped Chris
I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.
