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Unlock Team Performance by Creating Psychological Safety

Unlock Team Performance by Creating Psychological Safety

Total video time: 18m
Award-winning instructor: Minette Norman
View pricing 14-day money-back guarantee
Beginner No prior experience needed
Bite-sized content Learn at your own pace
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What you’ll learn

What is psychological safety
The importance of belonging
Upgrade your meetings
Model non defensive reactions
Normalize failure
Welcoming other viewpoints
Listen to understand

Skills you’ll gain

Leadership Emotional intelligence Communication

Psychological safety is one of the most critical elements for a positive workplace environment. Teams and organizations need to have a psychologically safe environment to promote innovation and ensure employees' voices are heard. In this course, leadership consultant Minette Norman shares her knowledge from decades of experience as a leader in the software industry and from her consulting practice working with leaders in global organizations. Minette starts by exploring what psychological safety is and isn’t and shares why workplaces need it to thrive. Minette shares personal experiences of what being in a psychologically unsafe environment feels like to demonstrate the importance of having it. She then walks through to create psychological safety for more productive meetings and team interactions. Finally, she’ll share practical advice to ensure you are open to listening and facilitating an inclusive environment allowing all team members to share their perspectives. After completing this course, you will be prepared to create the foundation for a psychologically safe workplace environment for your team and organization.

  • 1
    The foundation Psychological safety is the foundation for a healthy and collaborative workplace environment. 1m
  • 1
    What is psychological safety Although psychological safety has become a commonly used term, it isn't always clearly understood. 1m
  • 2
    The importance of belonging Human beings have a fundamental need for a sense of belonging. 1m
  • 3
    Consequences of not having it The absence of psychological safety is highly detrimental to team dynamics and performance. 2m
  • 1
    Upgrade your meetings Meetings, where everyone spends so much time together, are a forum in which you can model psychological safety. 2m
  • 2
    Model nondefensive reactions When people are challenged, they often get defensive. 2m
  • 3
    Normalize failure It's common for people to be afraid to share failures and mistakes. 2m
  • 4
    Welcoming other viewpoints One of the best ways to deepen psychological safety in your team is to welcome diverse perspectives. 2m
  • 5
    Listen to understand While people often think they are listening, too often they are preparing their response rather than truly listening. 2m
  • 1
    Achieve success You can achieve success. 1m

Certificate

Certificate of Completion

Awarded upon successful completion of the course.

Certificate sample

Instructor

Minette Norman

Minette Norman brings decades of leadership experience to her consulting business, Minette Norman Consulting LLC, which concentrates on creating transformational, empathetic leaders who develop inclusive working environments. Minette believes that breakthroughs occur when organizations leverage diversity in all its forms. Minette is a keynote speaker on topics including creating inclusive workplaces, empathetic leadership, and fostering innovation. Minette’s awards include “Most Influential Women in Bay Area Business” in the 2017 San Francisco Business Times awards, and “Business Role Model of the Year” in the 2018 Women in IT/Silicon Valley awards.

Leadership Development Coach and Keynote Speaker Minette Norman

Minette Norman

Leadership Development Coach and Keynote Speaker

Accreditations

Link to awards

How GoSkills helped Chris

I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.

Chris Sanchez GoSkills learner
Chris Sanchez, GoSkills learner