The Golden Rule: Building Respect within the Workplace

Whenever people with varying backgrounds, experiences, world views, cultures, or other differences in general combine, there can be tension and strong emotions, especially when deadlines loom and tensions are high. In this course, taught by senior management consultant and coach Dr. Don Gilman, you'll learn how to engage with others respectfully. You’ll explore new terms and expand your understanding of familiar terms that are often cited in workplace safety and harassment legislation. Dr. Don will cover unconscious bias - how it works, and how to identify and address it in the workplace so that employees will experience healthy and effective relationships. You’ll learn the motivations and influences behind workplace behaviors, discover methods of engaging employees to effectively cope with negative behavior, and recognize the needs of all persons involved. Dr. Don will help you identify common emotional triggers and incidents, and how to proactively avert or reduce negative workplace interactions. You’ll learn how to engage bystanders as active proponents of workplace respect, and helpful actions they can take for their own behalf and for others. The course wraps up with a look at motivations and actions that contribute to a respectful workplace, and how you can implement these actions in your own situations.