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How to Influence & Persuade

How to Influence & Persuade

Total video time: 43m
Award-winning instructor: Don Gilman, EdD
View pricing 14-day money-back guarantee
Beginner No prior experience needed
Bite-sized content Learn at your own pace
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What you’ll learn

Explore the difference between persuasion and manipulation
Persuade effectively
Recognize techniques of influence
Use matching and mirroring
Tell better, more persuasive stories
Frame conversations meaningfully
Establish and maintain rapport
Kick off conversations with impact

Skills you’ll gain

Communication Leadership

Success in business depends on being able to get your viewpoint heard and your ideas taken seriously. So how do you feel about your powers of persuasion? Have you ever been told you're a little gullible? Or if someone tries to talk you into doing something you'd really rather not, do you recognize their tactics? If not, your persuasion skills could use a little strengthening. In this course, taught by author and executive coach Don Gilman, EdD, you'll learn how to recognize persuasion techniques when they're being used against you, as well as how to use those powerful techniques to influence others. you'll learn how to dance between the two tactics of pushing and pulling, use methods of matching and mirroring that feel authentic, and you'll be able to frame important conversations more meaningfully. By the end of this course, you'll become much more influential, and you'll be able to do it in a way that feels natural and authentic rather than manipulative.

  • 1
    Recognizing persuasion Understanding how to influence and persuade others is a key skill required to get things done. 1m
  • 1
    Not just a sales technique Using tactics like influence and persuasion isn't just for those working in sales, marketing, or other similar roles. 2m
  • 2
    Avoiding tendencies Persuasion and influence can easily be misinterpreted as manipulation. 3m
  • 1
    Pushing and pulling Effectively persuading someone is a dance between two tactics, commonly known as pushing and pulling. 3m
  • 2
    Communicating with confidence In order to be persuasive, you have to be able to communicate with others. 3m
  • 3
    Frames of reference Frames of reference are used when making judgements, but can often be harmful when making assumptions or reaching a conclusion. 3m
  • 1
    Building rapport Building a rapport is a great first step towards establishing respect, trust, and understanding. 3m
  • 2
    Matching and mirroring Mirroring can be a helpful way of expressing interest and deepening rapport between parties. 3m
  • 3
    Setting a pace By setting a pace to a conversation, you add credibility and a sense that you can "read the room." After this lesson, you'll be able to leverage a proven strategy to kick off conversations and presentations with more impact. 3m
  • 1
    Persuasive presentations When you're presenting information, having a logical flow and process can be necessary to stay organized and focused on the message. 3m
  • 1
    Persuasive storytelling Using stories is a fantastic method to compel your audience and get them interested. 3m
  • 2
    Embedding commands When delivering a command, you should always think about what you do want rather than what you don't. 2m
  • 3
    Influencing outcomes There are several ways in which you can work to ensure the outcome you're looking for. 3m
  • 4
    Overcoming challenges It's natural for you to encounter obstacles when working to persuade another person. 3m
  • 1
    Action planning At this point, you're ready to put things into practice. 1m

Certificate

Certificate of Completion

Awarded upon successful completion of the course.

Certificate sample

Instructor

Don Gilman, EdD

Dr. Don Gilman is an author, seasoned consultant and coach to senior management, and a highly sought speaker and trainer. He focuses on helping tech organizations thrive in a VUCA (Volatile, Uncertain, Complex, and Ambiguous) environment. With over 30 years of experience and advanced degrees in Nuclear Engineering, Physics, Engineering Management, and Organizational Change, Dr. Don's broad base of knowledge and expertise has been leveraged around the world with hundreds of leading tech companies, including Apple, Boeing, Google, NASA, Salesforce.com, and many others.

Principal, Gilman Consulting Group Don Gilman, EdD

Don Gilman, EdD

Principal, Gilman Consulting Group

Accreditations

Link to awards

How GoSkills helped Chris

I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.

Chris Sanchez GoSkills learner
Chris Sanchez, GoSkills learner