A Manager’s Guide to Building Teams Inclusively
A Manager’s Guide to Building Teams Inclusively
What you’ll learn
Skills you’ll gain
As a manager, you want to lead a team where communication flows freely, where psychological safety is the norm, and where everyone feels appreciated and included. That’s a tall order, and the pressure to pull it off perfectly is intense. However, it can be a reality on any team if you establish the right foundation. In this course, your instructor Lia Garvin, a tech industry veteran and executive coach, will explain why inclusion is that foundation. She'll walk you through how to embed inclusion into the everyday ways your team operates. you'll do this by developing the three conditions that have the biggest impact on people’s experiences while on a team: access to information, being encouraged to take risks, and feeling recognized for their work. you'll learn practical tips to create these conditions of inclusion so you can get started today creating the team of everyone’s dreams.
Syllabus
Download syllabus-
1
Your role as a manager They say people don’t leave jobs, they leave managers - and when it comes to making people feel included, managers play a critical role. 2m
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2
Roles of team members Everything can't always be left up to managers, meaning it falls on everyone to make sure team members feel included. 2m
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3
Inclusion as a team value Values are our north stars, and establishing inclusion as a team value works to set the tone around the culture you want to create. 3m
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Access to information There is nothing more powerful for driving a sense of inclusion than being in the know. 2m
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Being a part of decisions Ensuring all team members are meaningful parts of the decision making process is critical for ensuring team members feel like they belong. 3m
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3
Sharing the spotlight How you communicate and what you respond to is a huge factor in determining who feels included and excluded. 3m
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Make it safe Psychological safety - making it safe to take risks and be vulnerable with your team - is critical for fostering inclusion. 3m
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Ditch the double standard The higher the risk, the higher reward; but not everyone has the same comfort around taking risks. 3m
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3
Advocate for inclusion In the workplace, there are more events and conversations that can advance someone's career than what might reflect on the surface. 2m
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Understanding appreciation While many tend to focus on pay, there are other ways you can show appreciation for someone's work, ensuring that your colleagues and team feel recognized. 2m
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Recognizing all work Many teams have higher visibility and lower visibility work, and it's not often rewarded and recognized in the same ways. 2m
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Distributing work equitably Recognizing and redistributing the invisible work that happens on a team, and ensuring all team members have access to high impact work is critical for driving a sense of inclusion. 3m
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Belonging cues The goal of inclusion is to ensure each of your team members feels as though they belong. 3m
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Connecting to purpose A team with a shared purpose is a team that is inspired to work together inclusively. 3m
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Get started 1m
Certificate
Certificate of Completion
Awarded upon successful completion of the course.
Instructor
Lia Garvin
Lia Garvin has almost a decade of experience working in some of the largest and most influential companies in tech including Microsoft, Apple, and Google. As a Senior Program Manager at Google, Lia leverages her leadership coaching and program management skills to examine the challenges holding teams back from doing their best work, and develops workshops and resources to help foster psychological safety, inclusion, and effective team dynamics.
Lia Garvin
Senior Inclusion and Operations Manager at Google
Accreditations
Link to awards
How GoSkills helped Chris
I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.
