A Manager’s Guide to Successfully Executing Lean Six Sigma
A Manager’s Guide to Successfully Executing Lean Six Sigma
What you’ll learn
Skills you’ll gain
Lean Six Sigma (LSS) is the driving force helps create smooth running organizations that deliver competitive customer satisfaction efficiently and effectively. In this course, LSS expert Jonathon Andell shows how this scientifically proven management philosophy delivers not only lower costs and increased market share, but improvements felt by employees (like safety and reduced fatigue), customers (products and services are delivered better and faster), and communities (stable work forces and environmental stewardship are particularly notable). Jonathon’ll explain how the approach works nearly every organization, whether it’s manufacturing or any service industry. He’ll walk you through the basics of LSS, and will continue to explain how taking right approach to people, processes, and data results in profound business success. He’ll wrap up with some guidance on factors that differentiate LSS efforts from the rest. After this course, you will have a solid framework for bringing LSS wins to your organization.
Syllabus
Download syllabus-
1
Quality equals capitalism Lean Six Sigma (LSS) is a powerful management approach. 4m
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In a nutshell LSS is scientifically proven to be better than "traditional" management methods. 5m
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Teamwork and customers LSS focuses on everyone working together to serve the customers, by treating one another as our internal customers. 4m
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Everyone, everywhere, every day A key benefit of LSS is that every single associate, in every single aspect of the business, is a potent resource for delivering tangible results - not just in cost savings, but in safety, reducing employee fatigue, environmental stewardship, and all dimensions of being outstanding yet profitable corporate citizens. 4m
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Respect and humility When people feel trusted and respected, they go above and beyond to deliver. 3m
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Go see When we go see, ask questions, and show respect, we gain access to deep reserves of process knowledge, talent, and ingenuity. 4m
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Systems thinking Changes in one part of an organization inevitably impact other parts, in ways that we don't always anticipate. 3m
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Blame game means losing Seeking to "blame" somebody for errors drives people to conceal issues, or throw others under the bus for self preservation - "a bad system beats a good worker nearly every time." After this lesson, you'll be able to help people feel safe learning from mistakes and turning errors into improvements. 4m
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Consistency and standardization The best LSS organizations find the best currently known way of doing tasks, and locks everybody into doing things that way - and as improvements are discovered, those improvements quickly become part of the locked in best practices. 4m
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Simplicity with rigor Even improvements that seem "obvious" need to be tested to make sure they work without unexpected downsides. 4m
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Make it obvious A cornerstone of LSS is to make things obvious: how to do the work, what success looks like, how to avoid mistakes, and how to know whether we are "winning or losing" today. 4m
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Develop effective metrics If people are rewarded or punished based on meeting poorly designed metrics, self survival will drive them to make the numbers look good - even if doing so harms the organization or its customers. 4m
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Obtain dependable data Just because data result from automation doesn't mean that the numbers that ensue are accurate or complete, because measurement itself is a process that warrants ongoing improvement. 4m
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Use data effectively Some fluctuations in data are "normal" for the current process, while other fluctuations are signals that something has changed - and misreading the signals can lead to decisions that waste resources without fixing anything. 3m
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Personal commitment It's not enough to tell people what to do, you must give them consistent examples of how to behave. 4m
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Persistence and discipline Not everybody will understand the benefits of LSS, and some will feel threatened by it. 4m
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Communication People require messages to be broken into small pieces, delivered repeatedly, and updated regularly. 5m
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Begin your journey Thank you for watching this course! 1m
Certificate
Certificate of Completion
Awarded upon successful completion of the course.
Instructor
Jonathon Andell
Jonathon Andell is an accomplished leader, hands-on achiever, instructor, coach, and mentor in all aspects of Lean Six Sigma and Operational Excellence. He has a solid track record in developing individual leadership and organizational skills to make organizations stronger to enhance customer satisfaction. He’s a gifted at building market shares thus increasing operational efficiency and raised profitability. Jonathon has clients on three continents including aerospace, construction, healthcare, pharmaceuticals, telecommunications and more.
Jonathon Andell
Lean Six Sigma Expert, Tenured Coach and Trainer
Accreditations
Link to awards
How GoSkills helped Chris
I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.
