Managing Project Stakeholders: Influencing for Project Success
Managing Project Stakeholders: Influencing for Project Success
What you’ll learn
Skills you’ll gain
Every project is as unique as the people you work on that project with. Considering the essential role stakeholders play in the creation and success of a project, it's important for you to understand and use this relationship to keep stakeholders engaged and satisfied with the project’s eventual outcome. In this course, tenured project manager J.T. Moomau arms you with strategies to effectively manage your stakeholders. He’ll first share why stakeholders play such a crucial role in your project's success, and how you can make a general shortlist of who your stakeholders are. Then, J.T. walks you through the concept of the influence and interest grid, a tool that helps you pinpoint certain stakeholder types, and where they fall. He shares the role each stakeholder type plays in a project, and how you can identify and keep them happy. Finally, J.T. shares his universal tips for stakeholder management, which can be useful for any project manager looking to better their stakeholder management skills. After watching this course, you'll be prepared to unlock success for all your stakeholders as well as improve your project management skills.
Syllabus
Download syllabus-
1
Defining your stakeholders When you know who your stakeholders are, you familiarize yourself with an audience and can easily recognize what you're accountable for. 2m
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Identifying stakeholder placement When you practice effective stakeholder management, you're creating value for people and helping them be more effective. 2m
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Categorizing your stakeholders The Stakeholder Placement Chart is a powerful tool you can use to classify your various stakeholders. 2m
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Champions vs. adversaries High-power and high-interest stakeholders are the most important group to manage. 3m
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Gauging interest over time Since these stakeholders hold the most influence, it's important that you have a good hand over their interest levels in the project. 3m
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Tools for management As your project progresses, you'll need to take steps that keep these individuals informed and happy with the project outcomes. 3m
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The gatekeeper or the wall If a stakeholder is high-power but low-interest, they pose a dangerous risk to your project. 3m
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Influential, not interested Individuals in positions of power who aren't particularly invested in your project play a unique role. 3m
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How to influence When you're able to successfully influence those who also have high-power, you ultimately satiate their interest in the project. 3m
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Rallying supporters and reducing critics Being able to identify how your stakeholders work best in relation to your project allows you to cater your approach to them. 3m
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Interested, but not influential When you can identify the people who are most interested in your project, you can better keep these stakeholders informed and excited about your project. 3m
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Considering factors of influence There are several best practices that can help you keep this type of stakeholder engaged without paying so much attention to them that it detracts from the project. 3m
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Low touch, not no touch Your low-power, low-influence stakeholders are the easiest relationship for you to manage. 2m
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Identifying stakeholders by sorting the differences If you can effectively identify who these stakeholders are, you're able to pay more attention to players who might be more important to engage. 2m
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Keeping them loosely informed One of the most effective strategies for working with them is to keep them loosely informed, and there are a couple ways in which this goal can be achieved. 3m
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Influencing for success Thanks for watching this course! 1m
Certificate
Certificate of Completion
Awarded upon successful completion of the course.
Instructor
Jordan Moomau
J.T. is the senior vice president of solutions delivery and process improvement. With over a decade of experience in project management, J.T. has also served as a VP of operations and PMO manager, developing a successful framework for managing technology projects. His extensive experience in management and process improvement provides him with the insights and knowledge needed to guide others in leadership roles.
Jordan Moomau
VP of Operations
Accreditations
Link to awards
How GoSkills helped Chris
I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.
