Business Writing

by Faith Watson

1h 44m

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Overview

Want to impress at the office with your communication skills? This online course will benefit people at all levels across the organization who want to learn how to effectively communicate in a business setting.


Syllabus

Introduction to Business Writing4m 33s

Review of the value and impact of business writing skills in professional environments.

Watch lesson

Resume5m 19s

Learn the uses and content of an effective resume, and its most applicable and common structures.

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Cover Letter4m 27s

Learn how to construct an effective cover letter for a resume.

Bio4m 02s

Learn how to create a bio for business use.

Business Letters4m 27s

Learn common uses of business letters, and their generally accepted tone, structure and format.

Watch lesson

Business Emails4m 22s

Learn common uses of businesses emails, and their generally accepted tone, structure and format.

Inquiries and Requests2m 43s

Learn how to craft letters of inquiry and request in professional environments.

Thanks and Recognition3m 48s

Learn how to craft letters of thanks and recognition in professional environments.

Apologies, Explanations and Bad News4m 22s

Learn how to craft letters of explanation or apology in professional environments.

Sales or Prospecting Mail4m 12s

Learn how to craft an effective sales letter in the professional environment.

Usage, Audience and Tone3m 16s

Overview of uses and approaches to written interoffice correspondence.

HR and Employment-related Reports and Reviews5m 19s

Overview of human resources-related reports as part of company communications.

Notes, Messages and Memorandums5m 06s

Learn best practices for content and formatting of notes, memos and messages.

Departmental Reports4m 43s

Learn best practices for content and formatting of departmental reports.

Trademarks, Taglines and Other Identifiers4m 59s

Learn the basic rules of handling brand identifiers in business writing applications.

Business Cards3m 41s

Learn how to write the text for a basic business card.

Social Media Overview6m 51s

Introduction to the general topic of business writing on social media.

Facebook3m 46s

Learn the uses and best practices for writing business-related content on Facebook. 

Twitter4m 44s

Learn the uses and best practices for writing business-related content on Twitter. 

Business Website Overview4m 38s

Introduction to the general topic of business writing on a website.

Landing and Home Pages4m 28s

Learn the uses of a homepage for a website and how the page content best welcomes visitors to the business site, and directs them.

Sales Pages and Opt-In Offers5m 52s

Learn the uses and varieties of sales pages and opt-in offers for a business website and essentials for the content to sell to visitors on the site.

About Us and Company Profile Pages4m 34s

Learn the uses of an about page or company profile page for a website and how the page content best informs visitors about the business.


Description

In 23 engaging lessons you will learn how to deftly navigate the world of business communications through expertly crafted letters, emails and memos, draft a strong resume, employ best practices on social media and business websites, plus more.

Being able to communicate is an indispensable skill in any industry. Effective business writing can help you land your dream job, get the results you want when communicating with colleagues or customers, and gain respect amongst your peers. These practical tutorials will help you on your journey to mastering effective business communications!

Once enrolled, our friendly support team and tutors are here to help with any course related inquiries.


Accreditations and approvals

CPD - The CPD Certification Service.

Reviews127

Really interesting, offering great tips and excellent advice.

— Charlotte Davis

It was very informative. I have learned some new techniques on effective business writing.

— Noeleen Scodnick

I found the course helpful. The video tutorials, sample solutions and quiz were all very engaging. Thanks!

— Lucinda Rasmussen

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