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Deliver Effective Criticism

Lessons

Deliver Effective Criticism Free lesson 6 lessons

6 lessons
1

Start with Praise to Open Ears and the Heart Free

A helpful way to open up someone to constructive criticism is to begin by pointing out what they are doing well.

Video time: 06m 14s

Video time
06m 14s
2

Increase Your Credibility By Paying Attention Free

Being a helpful guide to colleagues means paying attention to all that they do, not just one or two obvious problem areas.

Video time: 04m 58s

Video time
04m 58s
3

Isolate Exactly What is Wrong Free

Helpful guidance is focused and specific, so provide your criticism with directions and pinpoint where your colleague can begin to make changes.

Video time: 05m 10s

Video time
05m 10s
4

Give Highly Specific Advice to Generate Improvement

Don't generalize when providing feedback; showing a colleague the first step to improvement allows them to find their own way.

Video time: 06m 39s

Video time
06m 39s
5

End with Positive Context

It's not always easy to hear criticism, but when you share all the benefits that can come with change, a new direction can be welcome.

Video time: 03m 37s

Video time
03m 37s
6

Ensure Your Criticism is Effective

Helping someone with vital pieces of feedback can benefit their performance as well as their relationship with you and others.

Video time: 04m 57s

Video time
04m 57s
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