Leadership & Management Skills - How to Deliver Effective Criticism

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Deliver Effective Criticism

4.7 (613 reviews)
Estimated study time: 1h 30m
Total video time: 31m
Award-winning instructor: TJ Walker
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Beginner No prior experience needed
Bite-sized content Learn at your own pace
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Skills you’ll gain

Leadership Communication Emotional intelligence Feedback delivery Active listening Conflict resolution

Leading a team and managing projects can be highly rewarding, but let’s face it–these roles can also ask you to navigate challenging situations, like sharing difficult feedback with those you work with regularly. According to communication expert and course instructor TJ Walker, criticism should be objective, supportive, and provide specific directions for your team, leading to a more productive and satisfying work environment.

In just 6 short lessons, you'll learn how to:

  • Use praise as a way to introduce criticism.
  • Provide focused advice that delivers specific direction.
  • Increase your own credibility as a leader.
  • Empower your colleagues to conquer challenging tasks.
  • Deliver your critique effectively through practice.

This bite-sized course will help you start your journey toward becoming a better leader and project manager. Gain confidence, earn the trust of your colleagues, and foster important relationships by learning the essential steps to effectively delivering criticism.

Syllabus

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  • 1
    Start with Praise to Open Ears and the Heart A helpful way to open up someone to constructive criticism is to begin by pointing out what they are doing well. 6m
  • 2
    Increase Your Credibility By Paying Attention Being a helpful guide to colleagues means paying attention to all that they do, not just one or two obvious problem areas. 4m
  • 3
    Isolate Exactly What is Wrong Helpful guidance is focused and specific, so provide your criticism with directions and pinpoint where your colleague can begin to make changes. 5m
  • 4
    Give Highly Specific Advice to Generate Improvement Don't generalize when providing feedback; showing a colleague the first step to improvement allows them to find their own way. 6m
  • 5
    End with Positive Context It's not always easy to hear criticism, but when you share all the benefits that can come with change, a new direction can be welcome. 3m
  • 6
    Ensure Your Criticism is Effective Helping someone with vital pieces of feedback can benefit their performance as well as their relationship with you and others. 4m

Certificate

Certificate of Completion

Awarded upon successful completion of the course.

Certificate sample

Instructor

TJ Walker

TJ Walker has been conducting media training workshops and seminars since 1984. Walker has trained Presidents of countries, Prime Ministers, Nobel Peace Prize winners, Super Bowl winners, U.S. Senators, Miss Universes and Members of Parliament.

His book, "Secret to Foolproof Presentations" was a USA Today #1 Bestseller, as well as a Wall Street Journal and Business Week Bestseller. Walker is a also a regular contributor to Forbes and the Reuters Insider Network and has written for the Huffington Post.

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Public Speaking Trainer and Author TJ Walker

TJ Walker

Public Speaking Trainer and Author

  • Leadership
  • Soft Skills

Accreditations

How GoSkills helped Chris

I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.

Chris Sanchez GoSkills learner
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Chris Sanchez, GoSkills learner