A helpful way to open up someone to constructive criticism is to begin by pointing out what they are doing well.
Video time: 06m 14s
Being a helpful guide to colleagues means paying attention to all that they do, not just one or two obvious problem areas.
Video time: 04m 58s
Helpful guidance is focused and specific, so provide your criticism with directions and pinpoint where your colleague can begin to make changes.
Video time: 05m 10s
Don't generalize when providing feedback; showing a colleague the first step to improvement allows them to find their own way.
Video time: 06m 39s
It's not always easy to hear criticism, but when you share all the benefits that can come with change, a new direction can be welcome.
Video time: 03m 37s
Helping someone with vital pieces of feedback can benefit their performance as well as their relationship with you and others.
Video time: 04m 57s
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