Become a Better Communicator at Work
Become a Better Communicator at Work
What you’ll learn
Skills you’ll gain
In today’s world, the meaning of clear communication has progressed dynamically and demands your attention if you want to meet your goals. In this course by HR expert Amber Vanderburg, learn to use precise communication — both digital and in-person — to increase effective communication at work. Amber shares how to craft the right message at the right time, specific techniques for navigating the sometimes tricky waters of social media communication, and skills to improve your communication on video. Finally, Amber covers how to be mindful of your actions and surroundings when communicating nonverbally in person. By the end of this course, you should have the skills to confidently communicate in all situations in the workplace.
Syllabus
Download syllabus-
1
Styles of communication Effective communication is the crux of all relationships. 2m
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2
Approaches to communication Your approach to communication can affect the effectiveness of its reception. 3m
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3
Journey of a message There's a lot that can happen in the time a message leaves your mouth and get to someone's brain. 3m
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1
Timing in relation to the message Timing is everything. In this lesson you'll learn how to consider the context of your message to indicate the correct timing of your communication. 3m
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2
Timing in relation to the situation Sometimes the time is right, but the situation is wrong. 2m
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3
Timing in relation to the length of message Some messages deserves more time than others. 2m
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4
The love letter effect Allow some time for your words to sink it. In this lesson you'll learn how to consider the span of time between each correspondence. 3m
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5
Communication ghosting Don't be a ghost, plain and simple. 3m
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1
Social media communication Social media is one of the only forms of communication where you can receive mass amounts of feedback from a variety of people in your audience in a quick time frame. 3m
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2
Emojis/ memes/ gifs in communication Emojis are an effective tool to clarify your emotion in context. 2m
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3
Be mindful of grammar Proper grammar implies thoughtfulness and competency. 3m
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1
Eye contact Eye contact is a powerful form of nonverbal communication. 2m
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2
Posture of an effective listener Your presence precedes your words. In this lesson you'll learn which postures and positions effectively communicate that you are listening. 1m
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3
Emphasis in your message It’s not what you say, it’s how you say it. 1m
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4
Distractions and a noisy world Just tune it out. In this lesson, you'll learn how to preempt distractions and noise so that you can deliver your messages clearly and concisely. 3m
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1
Your surroundings Time and space can make a big difference when it comes to communicating. 3m
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2
Culture of your audience Cultural awareness is key for any relationship. In this lesson you'll learn how to make sure your message is culturally appropriate. 2m
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3
Knowledge of your Audience Knowing your audience is 50% of a message. In this lesson you'll learn how to tailor a message to a specific audience for maximum effectiveness. 4m
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4
Your relationship with your audience Just because you know your audience doesn't mean that you are close to them. 1m
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1
Resources to get started on communicating at work 1m
Certificate
Certificate of Completion
Awarded upon successful completion of the course.
Instructor
Amber Vanderburg
Amber Vanderburg is a multi-award-winning businessperson, keynote speaker, author, and founder of the international learning development company, The Pathwayz Group. This global organization has guided over 750,000 learners across more than 70 countries on action-focused leadership and team development journeys. Amber's background in talent development includes roles as the only female, only American, and only blonde football coach for the Adidas Gameday Academy and Paris Saint Germain Academy in Bangalore, India. She has authored top-reviewed online courses for platforms such as LinkedIn Learning, Lecturio, and PluralSight, and served as the HR Director for Paradigm Shift Leadership.
In 2022, she released her first business adventure book, "Uniquely Better," which delves into building higher team performance. Vanderburg holds an MA in Organizational Dynamics from the University of Oklahoma and is passionately on a quest to find the world's best ice cream.
Amber Vanderburg
Businessperson, Coach, Speaker
Accreditations
Link to awards
How GoSkills helped Chris
I got the promotion largely because of the skills I could develop, thanks to the GoSkills courses I took. I set aside at least 30 minutes daily to invest in myself and my professional growth. Seeing how much this has helped me become a more efficient employee is a big motivation.
