Deliver Effective Criticism

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Overview

Leading a team and managing projects can be highly rewarding, but let’s face it–these roles can also ask you to navigate challenging situations, like sharing difficult feedback with those you work with regularly. According to communication expert and course instructor TJ Walker, criticism should be objective, supportive, and provide specific directions for your team, leading to a more productive and satisfying work environment.

In just 6 short lessons, you'll learn how to:

  • Use praise as a way to introduce criticism.
  • Provide focused advice that delivers specific direction.
  • Increase your own credibility as a leader.
  • Empower your colleagues to conquer challenging tasks.
  • Deliver your critique effectively through practice.

This bite-sized course will help you start your journey toward becoming a better leader and project manager. Gain confidence, earn the trust of your colleagues, and foster important relationships by learning the essential steps to effectively delivering criticism.


Summary

Skill level: Beginner
Certificate: Yes
Lessons: 6
Pre-requisites: None
Video duration: 31m
Estimated study time: 2.5h for all materials


Syllabus

1

Try it!

Start with Praise to Open Ears and the Heart

2

Try it!

Increase Your Credibility By Paying Attention

3

Try it!

Isolate Exactly What is Wrong

4

Give Highly Specific Advice to Generate Improvement

5

End with Positive Context

6

Ensure Your Criticism is Effective

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