AI in business

9 minute read

AI Employee Training: How Online Courses Can Maximize Productivity

Missi Riggin

Missi Riggin

When ChatGPT burst onto the public scene in late 2022, it marked the beginning of a new era in workplace technology. Despite being relatively new, AI employee training has already proven its transformative power across industries, with recent studies showing productivity gains ranging from 14% to 40% in various professional contexts.

AI productivity statistics

As organizations scramble to harness these remarkable benefits, Learning Management Systems (LMS) have emerged as the key to driving meaningful organizational change by rapidly increasing AI aptitude across teams.

Platforms like GoSkills excel in this space, streamlining course delivery through gamified features and microlearning modules that make mastering AI both engaging and inspiring for employees.

GoSkills LMS AI-powered features

This article explores how GoSkills AI courses can unlock substantial productivity improvements across multiple organizational divisions, turning the promise of AI into measurable business results.

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AI employee training statistics: how trained workers outperform peers

The statistics across industries are clear — employees who use AI produce higher-quality work and demonstrate significantly higher productivity levels:

  • A 2024 study by the Federal Reserve Bank of St. Louis found that workers using generative AI saved an average of 5.4% of work hours, with workers in computer and mathematics occupations saving 2.5% of work time.
  • A study published in Science journal by MIT researchers found that ChatGPT substantially raises average productivity in professional writing tasks. Average task time taken decreased by 40%, while output quality rose by 18%.
  • Research from MIT and NBER studying 5,179 customer support agents found that access to generative AI tools increases productivity by 14% on average, including a 34% improvement for novice and low-skilled workers.
  • A Harvard Business School study found that when AI is used, it can improve highly skilled workers' performance by nearly 40% compared with workers who don't use it. Among consultants, those with GPT-4 access saw a 38% increase in performance and completed 12.2% more tasks.
  • McKinsey research estimates that generative AI could add $2.6 trillion to $4.4 trillion annually to the global economy. The automation of work activities could provide an annual productivity boost of 0.5 to 3.4 percent from 2023 to 2040. For software engineering specifically, AI could impact productivity by 20 to 45 percent.

GoSkills AI courses: Targeted training for maximum productivity

Impressive productivity gains aren't just theoretical — they're achievable when employees receive proper AI training. GoSkills offers a strategic pathway to unlock these benefits through a comprehensive suite of AI courses designed for different skill levels and job functions.

GoSkills AI training courses

Each course targets specific roles within your organization, ensuring that every team member can harness AI's power in ways most relevant to their daily responsibilities:

Course description Benefits for specific employees
AI for Beginners (2 hours)

The perfect starting point for understanding fundamental AI concepts, NLP, and machine learning. Demystifies AI and provides crucial context for all other AI applications.
All employees across departments

HR professionals, finance teams, and operations staff gain essential AI literacy to confidently identify workflow integration opportunities. Prevents AI resistance by building foundational understanding and curiosity needed to embrace productivity-enhancing tools.
From Prompt to Productivity with AI (4 hours)

Master prompt writing for practical business tasks including writing, planning, research, and data analysis. Shows tangible AI benefits and builds confidence in guiding AI outputs.
Knowledge workers & content creators

Researchers, analysts, project managers, and marketing teams can achieve the documented 40% time savings and 18% quality improvements from MIT studies. Generate campaign ideas faster, process data more efficiently, and create comprehensive reports in fraction of the time.
Generative AI Prompt Writing for Beginners (1 hour)

Refines prompt engineering skills with focus on "prompt mechanics" and templates for consistent, predictable AI outputs. Essential for precision AI interactions.
Technical roles

Software developers, data scientists, and technical writers achieve up to 40% performance improvements (per Harvard Business School findings) by engineering precise responses rather than simply using AI tools. Critical for accuracy-dependent workflows.
Transform Your Communication with Generative AI (2 hours)

Apply generative AI specifically to business communication contexts. Covers practical utility while addressing ethical considerations in professional settings.
Client-facing professionals

Sales representatives, customer service agents, and account managers can achieve productivity gains through AI-enhanced emails, presentations, and client communications while maintaining authenticity.
How to Create Your AI Clone (1 hour)

Hands-on experience building an interactive AI entity. Provides a concrete example of the AI creation process and serves as a capstone for foundational AI learning.
Leaders & subject matter experts

Executives, consultants, and specialists can scale their expertise by creating AI versions for common queries. Allows high-value professionals to multiply their impact while focusing on strategic work requiring human judgment and creativity.

Universal benefits: how AI employee training transforms every role

While specialized courses target specific functions, comprehensive AI employee training delivers fundamental advantages that enhance performance across all positions and departments.

Infographic: 6 benefits of AI training

When employees understand AI's core capabilities and applications, they naturally discover opportunities to streamline their daily workflows and elevate their contributions to organizational success.

Key benefits that apply to every employee:

  • Time recovery through automation: Employees learn to identify repetitive tasks that AI can handle, freeing up 5-40% of their workweek for higher-value activities that require human creativity and strategic thinking.
  • Enhanced decision-making capabilities: Training in AI-assisted research and analysis helps employees process information faster and more thoroughly, leading to better-informed decisions across all business functions.
  • Improved communication quality: Understanding AI writing assistance tools enables clearer, more professional communication in emails, reports, and presentations, regardless of department or role level.
  • Increased confidence with new technology: Structured AI training reduces technology anxiety and builds the adaptability skills needed to embrace future workplace innovations as they emerge.
  • Competitive advantage in career development: Employees with AI literacy become more valuable team members and position themselves for advancement opportunities in an increasingly AI-integrated workplace.
  • Problem-solving acceleration: Training employees to leverage AI for brainstorming and solution generation enhances their ability to tackle challenges creatively and efficiently across any job function.

Conclusion: Transform team productivity with strategic AI employee training

The evidence is overwhelming: AI employee training isn't just a competitive advantage—it's becoming essential for organizational success. With documented productivity gains ranging from 14% to 40% across industries, companies that invest in comprehensive AI training today position themselves to capture significant performance improvements - while their competitors struggle to adapt.

The key to unlocking these benefits lies in providing structured, role-specific training that builds both foundational understanding and practical application skills.

When employees receive proper AI education, they naturally identify opportunities to streamline workflows, enhance decision-making, and elevate the quality of their work across all functions.

Go from AI zero to hero

Explore beginner-friendly artificial intelligence courses from GoSkills

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Missi Riggin

Missi Riggin

Missi Riggin is the lead for Business Sales and Support at GoSkills, bringing a wealth of expertise in Learning Management Systems (LMS) and Learning Experience Platforms (LXP). With years of experience in helping organizations implement and optimize training solutions, Missi specializes in tailoring learning platforms to drive employee engagement and performance.

Connect with her on LinkedIn here.