Frequently asked questions

Here are a few things that set GoSkills apart from other learning platforms:

Handpicked expert instructors

We create all our courses in-house with handpicked expert instructors. With some other learning platforms, anyone can post a course, no matter their level of expertise, which leads to questionable results. At GoSkills, we work with subject matter experts to create practical, relevant course content that addresses real-world needs. You can be confident that you will be taught by an expert, from Microsoft MVPs to Lean Six Sigma Black Belts, best-selling authors, community leaders, and business leaders.

Curated course library

Our course library is curated to give you the best quality and save you time. Have you ever tried to weed through dozens of courses on the same topic, and felt disappointed with the offering? At GoSkills we only offer the best in our curated, streamlined library of business and software skills courses. Courses are designed to build upon each other, so you can learn stackable skills from beginner to intermediate and advanced topics. 

Bite-sized learning for busy people

GoSkills is designed to help even the busiest of people to learn new skills. Our courses are bite-sized, with short 3-7 minute videos designed to make learning sticky. Each lesson focuses on one learning outcome, and comes with a short video, quiz, exercise file, reference guide, and transcript. These lesson resources allow you to practice and cement your knowledge as soon as you acquire it. GoSkills can be accessed on your mobile, tablet, or computer, making it easy to learn on the go.

Gamification

Learning is made more engaging with our gamified learning experience. You can earn GoSkills coins for completing lessons, quizzes, and other course related achievements. As you progress through the status levels, you can earn free days of GoSkills access. The more you learn, the more rewards you will earn.

Accreditations and awards

GoSkills courses are accredited by leading industry bodies like the Continuing Professional Development Service (CPD), Project Management Institute (PMI) and International Association for Six Sigma (IASSC). 

We have been recognized for our innovations in online education with awards from industry leaders like Brandon Hall, EdTech Digest, Training Industry, and more.

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You can access the courses from any computer, tablet or mobile device with an internet connection. You need a modern browser such as Chrome, Firefox, or Edge. Try our free course modules and you’ll know for sure if your internet setup has the necessary prerequisites.

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It's easy to sign up and start learning.

Sign up for a membership from our Unlimited page or any of our course pages. Choose your access period (monthly or yearly), and create your account. Once you’re in, you’ll get unlimited access to all of our expert-led courses.

You also have the option of starting with a free trial, which gives you access to 10 free lessons from every course. 

Need assistance? You can email us at support@goskills.com to get in touch with one of our friendly customer support reps.

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GoSkills courses were designed with time-strapped learners, like you, in mind!

Here’s how GoSkills can help: 

  • You don’t need to learn it all in one go. Our bite-sized lessons (3-7 minutes long) allow you to fit learning into short windows of time. 
  • You can learn from anywhere. GoSkills can be accessed on different devices, allowing you to carry the “classroom” to your lunch break, doctors office, or the bus. 
  • You can easily recap what you’ve learned. Each lesson comes with its own quick reference and an area to take your own notes.
  • You can pick up where you left off. Progress indicators help you keep track of what you’re learning, even if you’ve been away for a month.
  • Learn at your own pace. You can skip over lessons you don’t feel you need and adjust the player speed to view lessons faster. 

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For as long as you like! We offer monthly and yearly subscriptions. The courses are immediately available when you sign up.

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No, but you can recommend your friends and colleagues sign up for a GoSkills course themselves! They’ll have access to the complete set of course materials whenever they need it.

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Your subscription will automatically renew every month or year until you cancel it from your account. You can cancel at any time without affecting your existing access.

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Yes, when you complete the course you will receive a verifiable GoSkills Certificate of Completion, which you can add to your CV, resume or LinkedIn profile. If you complete the test and choose to include your test score on your certificate, you will receive a verifiable GoSkills Certificate of Achievement. You will easily be able to share your certificates and showcase your achievements from your profile page, which you can choose to make private or public.

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After your certificate has been issued, anyone (e.g. you or an employer) can verify the authenticity of your certificate online by entering your full name and verification number from the certificate.

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GoSkills courses are accredited by leading industry bodies like the Continuing Professional Development Service (CPD), Project Management Institute (PMI) and International Association for Six Sigma (IASSC). 

By training with GoSkills, you can be confident that your course content and instructors meet the highest quality standards.

You can earn Continuing Education Units (CEUs) from all GoSkills courses, as well as project management education hours, and Professional Development Units (PDUs) from select project management, finance, and lean six sigma courses.

We have also been recognized for our innovations in online education with awards from industry leaders like Brandon Hall, EdTech Digest, Training Industry, and more.

Learn more about our accreditations and awards.

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You can take a Skills Test before you start your course and another when you finish. In addition, taking a Quiz after each module helps cement your knowledge as you proceed through the course, which also prepares you for your final Exam. You can take unlimited Tests for the duration of your subscription.

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For some of our courses you will need software if you want to practice what you learn. Practice makes perfect!

Each course overview page will tell you what software you need, if any.

Many of our courses are compliant with current and older versions of the software, for example:

  • The Excel courses are Microsoft Excel 2019/365, 2016, 2013 and 2010 compliant.
  • The Excel for Mac courses are recorded in Microsoft Excel for Mac 2016.
  • The Pivot Tables course is Microsoft Excel 2019/365, 2013 and 2010 compliant.
  • The PowerPoint course is recorded in Microsoft PowerPoint 2019/365, 2016, 2013 and 2010.
  • The Word courses are recorded in Microsoft Word 2019/365, 2016 and 2013.
  • The Outlook course is recorded in Microsoft Outlook 2019/365, 2016.
  • The Publisher course is recorded in Microsoft Publisher 2019/365, 2016.
  • The Access course is recorded in Microsoft Access 2013.
  • The Photoshop courses are recorded in Adobe Photoshop CS5 and CS6.

Don’t have Microsoft Office installed? Microsoft offers a free 30 day trial of Office 365.

Don’t have Photoshop installed? Adobe offers a free 30 day trial of Photoshop.

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Yes, there are GoSkills apps for Microsoft Excel, PowerPoint, Word and Project in the Microsoft Office Store.

  • Access the entire course from within your Microsoft Office program.
  • Quickly search for lessons.
  • Never forget again with free access to reference guides - forever!
  • Compatible with Microsoft Office 2013 and 2016.

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Enter your redemption code at https://www.goskills.com/Coupon to redeem it and sign up or log in to your GoSkills account.

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There sure is! Here are a few ways you can learn for free with GoSkills:

1. Free trial

You can give the GoSkills platform a spin by signing up for a 7-day free trial where you’ll get access to 10 free lessons from every course.

2. Free resources

We regularly publish free learning resources and tutorials on our resource center.

3. Referring a friend

If you refer a friend to GoSkills who signs up for a membership, you can receive a free month of access in return.

You can find your unique link on your profile page, and share it with friends, family and colleagues via social media or email.

4. Receiving GoSkills as a gift

GoSkills memberships can also be given as a gift. If you know someone who would like to give you the gift of learning, they can gift you access in increments of 1, 6 or 12 months.

5. GoSkills for business

If your company doesn’t offer training already, you can suggest our training platform to your manager or the HR department. GoSkills is the chosen training provider businesses of all sizes, including Fortune 500 companies and SMEs.

6. Gamification rewards

Did you know that as a GoSkills subscriber, you can earn free days of access to GoSkills just by learning? Collect GoSkills coins to reach new status tiers and get rewarded along the way by completing lessons, quizzes, courses, and more! Each status tier you reach unlocks additional days of free GoSkills access, so the more you learn the more you earn. 

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Please visit our troubleshooting page if you are having difficulty with video playback or technical issues.

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If you have a question, please contact us

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GoSkills for Business is a convenient solution to purchase courses for staff training. Your business will receive discounts for bulk subscriptions, easy deployment and relevant reporting at your fingertips.

If you would like to know more, please fill out the online enquiry form. One of our friendly staff will contact you to discuss your requirements.

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Yes, we offer discounts for bulk purchases. Please contact us for more information.

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If you’ve forgotten your username or password you can get them resent to you.

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