Microsoft Office

17 minute read

Google Docs Vs. Microsoft Word: Everything You Need to Know

Devan Ciccarelli

Devan Ciccarelli

In recent years, Microsoft Word and Google Docs have been quietly waging a war for the title of best word processor. While most of us have been using Word for decades to draft everything from school essays to resumes to important work documents, Google Docs web-based platform is a total game changer for editing and sharing documents in the connected age.

So which is better? That depends entirely on what you need from a word processing program or mobile app. Today we’re going to cover the benefits and downsides of both Microsoft Word and Google Docs so you have the intel you need to decide for yourself.

Learn more about Word

Download our print-ready shortcut cheatsheet for Word.

How to use and access Microsoft Word and Google Docs

You cannot purchase Microsoft Word as a standalone program.

It comes as part of the Microsoft 365 package (formerly called Office 365), which includes other programs like Microsoft Excel, PowerPoint, Outlook, OneNote, Publisher, and Access.

Once you purchase this suite, you can only install Word on a select number of computers, depending on the plan level you choose.

So if you install Word on your desktop, you’ll need to bump up your plan to get a copy for your laptop, which can get pricey.

It wasn’t until 2010 that Microsoft finally launched Word Online as part of its Microsoft 365 package.

Though Word Online boasts enough features for casual users, it is not the full version of Word by any means.

Select ribbons and toolbars were removed from the online version to help it load and run faster. It offers a more streamlined experience though it leaves others wanting more.

For instance, Word Online isn’t able to handle large or more complex documents and users find it clunkier to work around these bugs than using their regular Word program from the start.

All of that is different with Google.

As an internet-based company, Google Docs started out as a cross-platform word processor that works entirely online.

You don’t have to download any software or purchase a suite of programs you don’t want/need to use it.

Simply log in to your Google account from any browser and head over to

That’s it.

Unlike Microsoft Word, which can only be installed on Windows and OS X computers, you can use Google Docs from any computer and browser, including:

  • Windows
  • Mac OS X
  • Linux
  • Chrome OS

The Google Docs app is available for both iOS and Android devices—but not on Windows-based phones like BlackBerry.

The Word app comes pre-installed on Windows Phone devices and as a free (very bare) app for iOS and Android.

Our winner: You can access the full version of Google Docs, with all its features, from any browser.

You have to purchase the entire Microsoft 365 software package just to receive a full version of Word. And the online version of Word lacks certain features which may render it useless for you.

google docs vs word comparison - pricing

Unlike Microsoft Word, Google Docs is free to use…

Google Docs is free for the average user.

If you want to purchase a “Business” version of G Suite, monthly plans start at $5 per user.

It’s going to cost you more to get started with Microsoft Word.

You’ll need to pay either a:

  • One-time fee of $149.99
  • Yearly fee of $69.99 / monthly fee of $6.99 (for an install on 1 computer)
  • Yearly fee of $99.99 / monthly fee of $9.99 (to install on up to 5 computers)

Business plans are priced differently.

Most of these packages include the desktop versions of all the Office apps and online access for their web-based counterparts.

Our winner: You can’t beat free — Google takes the cake here.

… But free comes with limitations and a lack of control

We know Google Docs is entirely online.

You access your docs online, you write and edit in-browser, and your documents are saved to your online Google Drive cloud.

But what happens when your internet goes out thanks to a big thunderstorm?

Or Google’s servers go down right before your huge AM presentation?

Though you can work in Google’s offline mode (after following a series of steps), you can’t normally access the platform when Google’s servers are in chaos or when you lack Internet.

Google lets you check for outages using their G Suite Status Dashboard tool.

At the time of this screenshot, all the Google apps were running without problems:

But when there’s a service outage or reported service disruption, you’ll see a bar like in this example:

The most commonly reported problems with Google Drive, according to Down Detector, include:

  • Not being able to access files online (53%)
  • Apps (like Docs and Sheets) not loading (36%)
  • File syncing (10%)

This could cause major stress if you’re unprepared.

You’ll need to download or email physical copies of your documents for times you won’t be connected to the internet.

Microsoft may have the upper hand here since you can get your work done in the offline desktop version of Word.

Plus, your Word documents will be saved locally on your computer or device instead of in the cloud so you’re always in control of them.

Our winner: MS Word removes the “what if” factor of relying on Google’s servers and lets you work without an internet connection.

Similar layouts and interface: Google wins on user-friendliness, but Word has tons of features

Seasoned Word vets know there are SO many options and features built into Word that it can be exhausting navigating all the ribbons and toolbars just to find the one button you need.

After all, you’ll probably click on ribbons like References, Mailings, and Acrobat, which will replace your toolbar with even more buttons, maybe twice in your whole life.

Google Docs solves that problem by drastically simplifying the layout and toolbar situation to create a more user-friendly, easily manageable workspace.

Just check out the differences to see what we mean.

Here’s what Microsoft Word’s ribbon looks like in both Windows and OS X versions:

Now check out the Google Docs toolbar:

Google docs toolbar

Pretty big difference, right?

Google places all your most frequently used buttons right in your easy-access toolbar. Everything else, like inserting images or tables, can be found in one of the dropdowns.

With Word, any time you change one of the ribbons, like if you clicked on Layout, all the buttons in your toolbar change as well.

Though Word does let you customize your toolbar so all your most-used buttons are in reach, narrowing down these options can be overwhelming for a novice or casual users.

The less time you have to spend hunting for the exact tool you want, the quicker your work will be accomplished.

Our winner: An easy-to-use interface doesn’t mean much if the tools you need aren’t available. Choose Google if you need light word processing features; stick to Word if you’re on a more advanced features level.

Google saves the day when it comes to saving your files

Ever forget to hit the save button on your Word doc before you lose power or accidentally close out of the program?

Though you’ve crossed your fingers and recovered several Word documents in your lifetime, wouldn’t it be great if you never had to replay this terrible nightmare again?

Google Docs not only automatically saves your work every few minutes or so, it also continually saves as you’re working.

This means you can log in on your desktop and see the changes made live from your smartphone at the same time.

Plus, Docs backs up your saved files to Google Drive instead of your local hard drive.

So Google saves your work — and backs up your work — to give you extra protection should you spill coffee all over your laptop and wreck your hard drive.

Our winner: Google is the automatic save hero you never thought your docs needed.

Comparing document compatibility and file formats

You can use Google Docs to open and edit Microsoft Word documents. You can even download your Google doc as a Word document so it has a standard Word extension (.docx).

But that’s not the only file format Google Docs will let you export.

You can download your docs with the following extensions: ODT, PDF, RTF, HTML, TXT, EPUB.

However, you can only download your Word Online documents as PDF, ODT, or DOCX files.

And if you want to open a Google doc in Word, you’ll need to convert it first.

One area Word has Docs beat is PDFs.

You can open PDFs in Word on your desktop, edit them, and then save them as PDFs again; you can’t do this in Google Docs.

Our winner: Google gives you more file format compatibility. But Word may be your go-to if you require PDF editing.

Collaborate remotely using real-time editing and doc sharing

We live in an ever-connected world, which means many of us have to collaborate with teams and coworkers remotely.

Both word processors will let you track the changes made by editors you shared your document with.

While you can download your Word doc and email it to others for collaboration, you can invite collaborators directly from your Google doc or send them a link to access your document.

When you’re in Google’s “Suggesting” mode, all the edits made are merely suggestions which accompany the highlighted text as comments in the sidebar.

You can choose to accept these changes (and they’ll happen in the doc) or ignore them without harming your original text.

If someone deletes part of your text during editing, Google will strikethrough the text in the document like this:

Edits made in Word will remove the original text from the document and place it in the sidebar along with the other comments:

You’ll be able to read an edited version of your document without your original copy to distract you from the final product (unless you click into the sidebar).

Here’s the best perk about Google Docs: real-time collaboration.

When your recipients click the link to your document, you’ll be able to view their name (or anonymous Google-assigned animal avatar) and their unique identifying color in-doc live.

Watch your collaborators mark up your doc or open up the Google Docs messenger feature and chat with each other — right in your document — about the changes you want to make together live.

Google will track the changes — along with who was responsible for them and the time they made them — so contributions are always recognized.

You could literally have an entire department working on the same doc together in real-time wherever in the world they happen to be working from.

While you can email your documents to your collaborators with Word, you can’t actually work together on it at the same time like you can with Docs.

You can only do this in Word with the Microsoft 365 online Word app, which isn’t a full version of the program anyway.

Plus, you’ll need an account or subscription for Word online and your teammates might not have one.

Here’s an interesting study to note:

When Creative Strategies surveyed over 350 college students across the country, they discovered:

  • 12% use Google Docs to write papers alone; 80% use Microsoft Word instead
  • 78% use Google Docs to write papers in a group collaboratively; just 13% use Word for group work

So you may want to follow in the footsteps of today’s millennials and use Word for your personal work and Docs for your teamwork.

Our winner: Google Docs shines in collaboration mode with its universal access and real-time editing features.

Is there a better mobile candidate?

Google Docs started and lives online so you’ll always have access to its full features when you’re signed in on the browser version. Though the mobile apps have fewer features, you can still write and edit docs on-the-go without any hiccups.

Since the mobile-based Word app isn’t Microsoft’s core business, it’s not as robust or comprehensive as their standalone program or what Google offers their mobile users.

While you can insert charts, drawings, and even spreadsheets with the online version of Docs, you don’t have these abilities with Word Online.

Mobile users will have their documents saved to OneDrive, Microsoft’s version of Google Drive, so working remotely is just as secure as when they’re in the office.

Our winner: Google Docs was made for the web and mobile working; MS Word is stronger offline.

Google has more third-party app integrations

Visit the Google Apps Marketplace for add-ons from third parties that fit your and your business’ needs.

Missing something from Word?

Check the marketplace and see if you can not only replace it, but find a better version.

From label merge tools to automatic contact plugins, these apps can be seamlessly integrated with Docs for a fully customizable program.

The most popular add-ons for Google Docs include those that replicate Microsoft Word features, such as:

  • Extensis Fonts which adds thousands of free fonts to Docs
  • Template Gallery an add-on that gives you additional templates for Docs and Sheets
  • Styles apply styles to jazz up Docs to give them a more sophisticated look
  • Insert icons for Docs imports icons to help you illustrate your Docs

Microsoft has their own Office Store with integrated third-party apps, but it’s not as stocked with choices.

Additionally, Google Docs works with the other programs in the G Suite. So you can create or access files from your Google programs right from the File menu in Doc:

Each document or app will open in a separate tab within the browser you’re already working in so you don’t have to wait for all those separate programs to load on your computer like you would with Microsoft.

Our winner: MS Word doesn’t need as many add-ons because it’s bursting with features, but Google’s basic skeleton allows for total customization with add-ons you specifically choose.

So are you a loyal Windows fan or a new Google devotee?

Microsoft Word has been the only name worth mentioning in the world of word processors for the last 30 years, but now Google aims to knock the crown off its head.

With its easy-to-use features cleverly designed for the growing cloud-based workforce, many people find Docs easier to use on a daily basis than Word.

Others in the business realm who rely on Microsoft’s constantly evolving features will be let down by Google’s basic approach and slim tools offering.

So after assessing the specifics of both companies, you’ll need to decide what’s right for you.

If you have a Gmail account and take your Chromebook coffee shop hopping to work remotely with your team, Google Docs may be the best choice for your limited hard drive space and high collaboration needs.

But if your business does everything using Microsoft and you have an Outlook email, you may not want to rock the boat by switching from Word.

We think you should give each program a test run for a week to try them out yourself.

You’ll learn which features you can’t live without (and which you could use less of), work out the kinks and quirks between them, and have a solid answer based on your own real-world use.

If you need help getting started with Microsoft Word or Google Docs, we can point you in the right direction. Take a Word online course to learn the basics or refresh your knowledge, then master the advanced features and become a bona fide pro.

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Devan Ciccarelli

Devan Ciccarelli

Crafting fluff-free content is Devan’s jam. When she’s not writing for GoSkills, you’ll find her outside reading, soaking up the sun, or hiking her next adventure.


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  • John

    I've used Wordperfect, MSWord, and now 3 years with the Google Workspace (GSuite) version of Google Docs. My employer switched to Google from MS and we all had to switch. However, not so fast - they quickly realized the limitations of Docs and now they buy BOTH. So much for saving a nickel. There are some good things about Docs, but if you you actually do writing for a living, Docs is nothing but an exercise in frustration. The online collaboration is fantastic however, especially since anyone can do it. I can post a doc and work on it with anyone from anywhere. And it incorporates Word into this collaboration by allowing one to work on a Word doc collaboratively. Nevertheless, I find myself in places like this trying to find out if there is any way to add a button to my toolbar. Nope. The limitations of Docs are serious limitations which makes it a less than serious competitor to Word. BTW, to the person exhorting Wordperfect as the answer I say "pshaw!" I thought this was the answer too, because I have very fond memories of WP (especially of Reveal Codes, the feature never quite replicated by Word) so I bought a license for home use thinking I was skirting it all. Well all I can say is that it has not evolved a bit since 19-- whatever it was that we all quit using it in the business world and I found it clunky as a K car. I wish it wasn't so. MS Word is still king. Google is barely treading water in the tech world these days. The pandemic forced Meets to compete with Zoom, but it barely does. Chats is a major downgrade from Hangouts. They better do better because Bezos is on a blitz and I bet Amazon will beat every one of these guys if they get a notion to try. Google is the new Apple. Amazon is the new Microsoft. Alexa, take a letter!

  • Manuel

    Reconozco el trabajo colaborativo en Google pero ahora último con mi hermano hemos adquirido una licencia anual de Office 365 estado usando ambas plataformas pero me quedo con Microsoft para la redacción de documentos qué es muchísimo más avanzada dónde puedo dar el formato adecuado insertar las referencias armar los índices de contenido índice de tablas índice de ilustraciones en realidad en el aspecto de edición avanzada Microsoft lleva la delantera Google doc es una edición básica y colaborativa que sólo sirve para principiantes en Microsoft eh logrado probar con mi hermano el trabajo colaborativo directamente desde el documento abierto en la computadora y mi hermano de igual manera en su computadora con el mismo documento abierto he realizado la opción de subirlo al drive enlazando la carpeta del árbol de archivos y a partir de ahí Windows reconoce con one drive la actualización en la nube del documento y de manera casi instantánea estamos editando el mismo documento a la vez creo que Microsoft también está realizando un muy buen trabajo gracias alabanza colaborativo que se ha observado en Google creo que la competencia en el mundo ofimático es buena porque de esta manera las empresas desarrolla tecnología para beneficiar al usuario final. Usó las dos plataformas tengo g suite y tengo Microsoft Office 365 ambas tienen potencial pero a un nivel profesional me inclino bastante por Microsoft. Gracias por tu artículo es muy ilustrativo y espero que me aporte les pueda servir también a ustedes saludos desde Perú.

  • P

    Thanks for this side-by-side comparison; clearly written, enjoyed the graphics. Very helpful. Recently retired teacher, here = years of depending on Windows for (many!) presentations but I also enjoyed interactive Google Docs w/my HS students the past few years. Now looking to save a little $ in retirement, & the "free" access to Microsoft at school now comes at a cost--and not a cheap one. I'll pay Windows contract the rest of this year but am ready to drop it & trust Google Docs won't let me down. Q: Doesn't Microsoft want to hang on to loyal (or captive) customers? If they cut the subscription to $20/yr., I'd stay. At current price $70, I need more affordable options!

  • Kris

    But nice

  • Kris

    Microsoft didn’t it take control of Minecraft because Microsoft takes it from notch???

  • Francois Souyri

    I am afraid that many of these points listed are not like for like, you are comparing an Apple to an Orange, yet they are both round :-( Where to an example just like Google Docs Word Online can be used for free, as part of (and Office 365 for the professional paid licenses) just like Google Docs vs. G Suite which is paid license.

  • GoSkills User

    This is a good comparison of MS Word and Google Docs and very helpful. But WordPerfect is still the best word processor, by a mile.

  • GoSkills User

    Last September, the school I taught at forced me to use Google Docs (and all Google) because that's what our school used. At first I hated it because I had certification in Word (and Powerpoint) and was used to it. But after using it all year, I really love it and will keep that as my word processing focus just because of cost, cloud storage, and collaboration (I'll focus on the entire G Suite for my students. If they eventually need Word for work or certification purposes, their skills will largely transfer over. And I think the availability of extensions is great. The only downside this year was a day long internet outage that shut down my teaching plans.

  • GoSkills User

    I've personally used both softwares myself, and for a super long time, so if you're willing to dig in more check out my ULTIMATE Comparision:

  • GoSkills User

    I agree with someone else's disappointment at the amount of inaccurate information. I wish I could get paid to write about things that I know nothing about.

  • Jasmine


  • GoSkills User

    Even though Word has been a pioneer in the editor space and Google moved the editor to the cloud, our documents still have a long way to go to match our current workflow. We too are working on a Google Docs alternative called Bit allows users to create rich, dynamic, and awesome looking documents, with built-in tracking and collaboration capabilities! We hope to be the documents of the present world, not replicating what has already been done. Do check us out :)

  • Lesbian

    I have to say the illustrations is online tutorial

  • GoSkills User

    I kept waiting for "everything you need to know." But this article is everything Devan doesn't know. She handwaves all the tons of features that Google Docs is missing. I smiled gently to learn she simply can't imagine life without an internet connection. Google docs wins because it's free!? That's like saying a free skateboard is better than an automobile. To children maybe. Actual adults pay for the tools they need to get their jobs done. (History lesson: thirty years ago, computing was entirely dominated by PCs, and there was *no* PC version of Word at that time.)

  • Kaz

    The very start of this article, itself, betrays the author's ignorance of the subject. Ironically, it's when she is trying to establish her authority that she gives away her lack thereof: She says "most of us have been steadily using Word to draft everything from school essays to resumes to important work documents for the last 30+ years". This stopped me from reading the article, diverting me to investigating what fraud wrote it...because they can't be anyone who had the very history with technology they were trying to imply. And sure enough, at a glance it's some millennial who probably wasn't even born thirty years ago, when "must of us" were, of course, NOT using MS Word at all. I am guessing that the kid looked up MS Word on Wikipedia, saw that it's been around for 30+ years, and therefore ASSumed that it's dominated for all that time. But, as any actual grownup who used technology that long ago knows, this is not the case. In 1990, 27 years ago, I began training as an office temp. At that point, almost nobody used MS Word. The temping agencies I used trained and tested me on the nearly universal word processing monopoly product, Wordperfect. They had zero interest in training me on the other word processors, because nobody used them. Lotus 123 dominated spreadsheets and databases. It wasn't until Windows became more useful and universal, around or after Windows 3.11(Windows for Workgroups). that MS Word became even popular, much less ubiquitous. In the mid nineties, the slow breaking of the Wordpress monopoly was a major object of discussion. So "most of us" were NOT using MS Word until more like TWENTY-plus years ago. Probably less, depending on this article's publication date. Way to burn your credibility for the rest of the article.

  • Himanshu

    Word auto-save works like a flier and there is an option for collaboratively work on docs too.

  • GoSkills User

    I am an avid MS Word user and learning the perks of Google for collaboration. I think this article might be a little biased. If you are merely using Google or Word for simple documents and sharing I see the benefits of booth and use both. However; if you use tools such as Mail and email merges, Google still falls short. Outlines, chapters, page setup etc. I guess it all depends on your needs which the article does clarify. Not one option can meet all needs. Also all MS Programs allow you to customize your own Quick Access Toolbar and you never have to go hunting for the tools you use the most often. I am enjoying the versatility of both.

  • GoSkills User

    I'm disappointed with the amount of inaccurate information.

  • Felicity

    I have to say the illustrations and the flow of this article is amazing!